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New Fileserver for users home folder but my documents still going to old server

Posted on 2009-04-16
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Last Modified: 2013-12-02
Hi all

We have installed a new file server called server B, the old file server was called server A. This is set in profiles in each user in AD

If a user has not logged into a machine before evrything seems fine, but users who have logged onto a machine before get a error which says Server A is not avaliable, but under my computer we have also selected the N as the home folder which is correct.

If we go to User shell folders in reg edit the paths are wrong in there. Is there a way to force this to update when staff login, i thought it was automatically?
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Question by:David
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Expert Comment

by:Darius Ghassem
ID: 24158116
Look over this post which should fix your issues. Delete the offline caches. Do you have this setting within GPO? You need to redirect it back to the local computers then redirect them to the new server.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Q_23577697.html
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Author Comment

by:David
ID: 24158269
the GPO for staff on the my documents is redirect to users home directory. Not a specific UNC path

The fix to delete offline files is greyed out for users, can this be done by gpo?
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by:Darius Ghassem
ID: 24158458
You are most likely are going to have to redirect back to there local machines then redirect to the new server. MS folder redirection has these issues all the time when you move servers.
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Author Comment

by:David
ID: 24159521
how do you redirect back to local?
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by:Darius Ghassem
ID: 24159663
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by:David
ID: 24160637
ok but how long should i have it for, do users actually need to login once or is it just a way to reset the GPO?
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by:Darius Ghassem
ID: 24160829
Yes, the clients need to logon once so their folders get redirected back to the orignal location. The GPO must be applied.
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Author Comment

by:David
ID: 24161405
Hmmm, im not sure i can really do that as there are a lot of users, and that may distrupt them more but i will test on a few users

Worst case i might just edit the registry of the users which have the problem, but my concern is as im getting mixed tests results even on test accounts which have not logged into certain machines still seem to point to the old server so im not sure where they are getting that info from? is it from the DC?
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by:Darius Ghassem
ID: 24161556
There is a glitch that doesn't happen all the time but does happen you must redirect the folders back to the local machine for it to work correctly. Put a OU together and put some of those test accouts in there. See if the solution works.
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Author Comment

by:David
ID: 24162431
Will give that a go in the morning

Just out of interest from your opinion Should logging into a machine where the user has never logged into before result in the my document paths be fine or do you think it will still load the old server path? or could either happen? from your experience on this glitch?
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by:Darius Ghassem
ID: 24162511
Usually the user needs to logon to the same machine it they have logged onto.
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Author Comment

by:David
ID: 24162578
thats what im hoping, because if a user logs onto a different machine i hope it will load the correct paths for my docs
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Accepted Solution

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David earned 0 total points
ID: 24673678
Ok the solution was to create a alias on the new server so it fools the users who are trying to connect to the old server actually connect to the new one
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