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Remove corrupt message from Exchange mailbox using message ID?

Posted on 2009-04-16
Medium Priority
Last Modified: 2012-05-06
Getting IMAP errors for a single user that indicates there is a corrupt message in his mailbox.  It only provides the ID of the corrupt message.  If I knew the subject, sender, or anything like that I'm sure I could figure out which message it is and delete it manually through Outlook or ExMerge.  But all I have to go on is the message ID mentioned in the event viewer.

I tried opening his mailbox with the mfcmapi utility but couldn't find any kind of "search" or "find" feature that would let me search by message ID.  Any ideas?
Question by:esmith69
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Accepted Solution

muzzi_in earned 1500 total points
ID: 24159569
lets try this ...

move that mailbox to different store. .. because when you perform move mailbox process it remove all the Corruption from the mailbox...  

you can archive this task provided you must have Exchange End Edition, else you need to take pst of that mailbox using emerge then import it back...

Author Comment

ID: 24159671
Yea, I thought about that.  But the user has a Mac and I don't want to mess around with having to redo his client configuration or mess with his iPhone.  He's not reporting any issues on his end, so it's more of an annoyance for me (with seeing the thousands of events in event viewer) than anything else.

Was hoping there might be a simpler way to remove the corrupted message while leaving the mailbox in its current state.

Expert Comment

ID: 24159778
As far as my knowledge is concern it should not make any problem to MAC or Iphone connectivity.

basically both client (MAC & IPhone) check with server name  to connect the server, once the request hit to exchange server, exchange check for HomeMDB value of the mailbox which remains the same.... though you have moved that mailbox to different store..


Author Comment

ID: 24159800
Ah true, good point.  I guess I could try that at some point.  His mailbox is about 7GB though so I'll need to plan accordingly.

Expert Comment

ID: 24159880

Hope this resolve your issue .. :)

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