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blue screen: win32k.sys page_fault_in_nonpaged_area

blue screen: win32k.sys page_fault_in_nonpaged_area

stop: 0x00000050 (0xc161aa11c,0x00000000, 0xbf801203, 0x00000000)
win32k.sys - address b4801203 base at b48000000

windows xp
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shopjd
Asked:
shopjd
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1 Solution
 
skywalker39Commented:
Hi shopjd,

Do you get the blue screen in Safe Mode? Did you install any new software or drivers lately?
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warturtleCommented:
I need more information to be able to diagnose the fault:

1. Does this happen everyday?
2. Can you actually bootup your PC?
3. Does this happen when  you run a program?
4. Have you done a scan for viruses?
5. Have you scanned your hard-disk for errors by doing "chkdsk /r" (without the quotes of course)?
6. Do you have any problems with the RAM modules?? or Video Card Drivers??
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shopjdAuthor Commented:
no viruses and I can startup my pc

usb drivers stop working or I get a blue screen at random times
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warturtleCommented:
I suggest that you download MalwareBytes Anti-Malware to your PC, install it, update it and scan. Let us know, what you find. If you've unable to install it, then download it again and rename it before saving on your PC. Are you also having installer problems?? I've seen another question http://www.experts-exchange.com/Software/Internet_Email/Anti-Virus/Q_24328066.html , is that for the same PC?

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skywalker39Commented:
Have you tried testing your computer's memory to see if it's bad or going bad? Here's a link: http://www.memtest86.com/
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shopjdAuthor Commented:
is there an .exe program i could download to test memory
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skywalker39Commented:
Here's a link: http://pcsupport.about.com/od/toolsofthetrade/tp/memorytest.htm

With the memturbo86 link the I posted previously, download the bootable cd iso, once you extract it there will be an .iso image. Burn the image using Nero or Roxio, and once burned to disk, reboot your computer and boot from the cd and run a test to see if your computer's memory is bad.
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