Calander items are disapraring and then reapearing

Posted on 2009-04-16
Last Modified: 2012-05-06
We are running exchange 2007 and office 2007 client in cached mode.  His assistant is using outlook 2002 (XP).  She has permissions to access his calander and make changes.  Appointments in his calander are ending up in the deleted items and both users are insisting they are not deleting.  Also some calander items are creating duplicate events.
Question by:87155
    LVL 2

    Accepted Solution

    Make sure the Delegate has their Outlook account settings on the advanced tab not selected for the Option Download shared folders ( not including mail items) . This is an issue if checked as their view will not always be correct.

    The duplicates may be created by the delegate if they do not see the Owner's appointments in thier view. that was our experience. Have them open the Owners calendar in OWA to see if they are missing there before adding via Outlook. This would confirm that they are not on the exchange server directly. Also the duplicates should show they were submitted at different times or be logged seperately.

    If they are in the deleted items they are not missing. Check to see if any rules in either client's outlook could affect the calendar items! Rules should never be used that apply to Calendar items!

    Author Closing Comment

    Thank you

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Shouldn't all users have the same email signature?

    You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

    Use email signature images to promote corporate certifications and industry awards.
    "Migrate" an SMTP relay receive connector to a new server using info from an old server.
    To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now