[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 640
  • Last Modified:

Upgrade BES 4.0.7.16

Trying to upgrade bes 4.07.16 to 4.1 Seems everything i try it says its the wrong system. Any ideas. We cany open pdf's on our storms and world editions and it seems you need 4.1 even though they open sometimes.

0
emilbus20
Asked:
emilbus20
  • 3
  • 3
  • 3
  • +1
1 Solution
 
jderaCommented:
Without the exact errors you are getting this going to be hard to troubleshoot.  But here is what you want to follow to do the upgrade, actually what you want to do is a knife edge cutover.

http://www.experts-exchange.com/Programming/Handhelds_-_PDAs/Blackberry/Q_24047123.html
0
 
SysExpertCommented:
I would also contact RIM for support since this has been problematic for many people.


I hope this helps !
0
 
Gary CutriData & Communications SpecialistCommented:
Hi, what is the exact error message you are receiving during the upgrade to 4.1?
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

 
emilbus20Author Commented:
What software should I be running to upgrade this?
Seems like nothing works. JUst says wrong system?

0
 
Gary CutriData & Communications SpecialistCommented:
As you have BES 4.0 you can upgrade to BlackBerry Professional for free but you will have to pay an upgrade fee for BlackBerry Enterprise 4.1 (or BES 5 when it is released in a few more months).  Also when you run upgrade on your BES you must ensure you are using the correct installer.  As an example besx_4.1.6.exe is a full install package and besx_upgrader_4.1.6.exe is an update for existing BES 4.1 server.
0
 
jderaCommented:
What OS are you running on the existing BES server?  When you go thru the upgrade it should indicate all the pre-reqs you need for the version you are trying to upgrade.
0
 
emilbus20Author Commented:
Server 2000
0
 
jderaCommented:
May be another obvious question here but do you have SP 4 installed on that box?
0
 
Gary CutriData & Communications SpecialistCommented:
What is the exact filename of the upgrade package you downloaded?
0
 
emilbus20Author Commented:
I had to order the cd. Will be trying it this week. Ill will let ya all know.
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

  • 3
  • 3
  • 3
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now