The email address already exists in this organization
Posted on 2009-04-16
Small Business Server 2003
Recently migrated to new hardware.
We have a public folder called 'SalesStuff' that is mail enabled. It has several email addresses for our various domains. It used to have "firstname.lastname@example.org" for an email addreses but it is no longer there. When I try to add it, I get "The email address already exists in this organization". What's more, the default email addresses, "email@example.com" are now "firstname.lastname@example.org" and when I try to change the email address by removing the '2', I get that same error.
I've searched for the email address "email@example.com" through a couple of methods. A query within Active Directory and also a query of the Recipients in Exchange System Manager. The query results tell me that the email address "firstname.lastname@example.org" is assigned to the public folder "salesstuff".
The problem is, of course, that the queries tell me it's assigned to the public folder but it's not listed in the properties of that public folder as an email address and won't let me add it.