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Missing "Remove links and access to Windows Update" in Group Policy template

Hello all,
  I'm trying to decommission my old WSUS server (w2k3, sp2) so  I built a new W2k8 server and installed WSUS 3 sp1. I changed the update service location in group policy but only 118 of my 300 or so clients have checked in. It's been about 2 weeks.
  I've read a ton of posts out there from folks with similar problems so I realize this isn't uncommon but it's driving me nuts. Running RSOP on the clients shows they're seeing the new server but the things I'm seeing in the windowsupdate.log on the clients are not making sense to me. For example updates are set to install at 03:00 in GP but in the windowsupdate.log it looks like they're being scheduled for 08:00.  Also, the log will say zero updates but if I log in locally as admin and go to the windows update web site it will show over 20 high priority updates?

The most common errors I'm seeing in the client wu log file seem to be

2009-04-16      10:42:36:747       844       d4      AU      FATAL: CAUClient::Launch failed, error = 0x800704DD
2009-04-16      16:07:06:549       844      aa4      AU      Windows Update is disabled by policy for user
and, the ever popular
2009-04-16      11:24:05:725      4060      fb0      CltUI      FATAL: Failed to get notification handle, hr=80240025

I did a search for the failed to get notification handle error and found an article on www.wsus.info that talked about GP changes between WSUS 2 and 3. It suggested setting GP so that it looked like this:
User Configuration/Administrative Templates/Windows Components/Windows Update/Remove access to use all Windows update features = Not Configured
User Configuration/Administrative Templates/Start Menu and Taskbar/Remove links and access to Windows Update = Enabled
Computer Configuration/Administrative Templates/System/Internet Communucation Management/Internet Communication settings/Turn off access to all Windows Update features = Not Configured
Computer Configuration/Administrative Templates/Windows Components/Windows Update/No auto-restart for scheduled Automatic Updates installations = Enabled
Computer Configuration/Administrative Templates/Windows Components/Windows Update/Allow non-administrators to receive update notifications = Enabled

My problem (maybe?) is that I dont have the 2nd option "Remove links and access to Windows Update" I have the latest wuau.adm (sp2) file but not the "remove links" setting. Tried removing the adm and readding the template but it didn't make a difference.

My clients are all XP SP2 or XP3. 2 different hardware types so it's a pretty basic environment. I will post a few lines from the client and server windowsupdate.log  files.  If anyone has any suggestions I'd love to hear them.

client windowsupdate.log:
2009-04-16      11:23:50:560       844      fd8      Agent      *************
2009-04-16      11:23:50:560       844      fd8      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-16      11:23:50:560       844      fd8      Agent      *********
2009-04-16      11:23:50:560       844      fd8      Agent        * Online = No; Ignore download priority = No
2009-04-16      11:23:50:560       844      fd8      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-04-16      11:23:50:560       844      fd8      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-04-16      11:23:50:560       844      fd8      Agent        * Search Scope = {Machine}
2009-04-16      11:23:51:815       844      fd8      Agent        * Found 0 updates and 44 categories in search; evaluated appl. rules of 134 out of 726 deployed entities
2009-04-16      11:23:51:815       844      fd8      Agent      *********
2009-04-16      11:23:51:815       844      fd8      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-16      11:23:51:815       844      fd8      Agent      *************
2009-04-16      11:23:51:815       844      c40      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {65188CD0-DA23-4797-AC7A-06E64FCA59AB}]
2009-04-16      11:23:51:815       844      c40      AU        # 0 updates detected
2009-04-16      11:23:51:815       844      c40      AU      #########
2009-04-16      11:23:51:815       844      c40      AU      ##  END  ##  AU: Search for updates [CallId = {65188CD0-DA23-4797-AC7A-06E64FCA59AB}]
2009-04-16      11:23:51:815       844      c40      AU      #############
2009-04-16      11:23:51:815       844      c40      AU      Setting AU scheduled install time to 2009-04-17 08:00:00
2009-04-16      11:24:05:600       844      d70      AU      Launched new AU client for directive 'Forced Reboot', session id = 0x0
2009-04-16      11:24:05:647      4060      fb0      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-16      11:24:05:647      4060      fb0      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2009-04-16      11:24:05:647      4060      fb0      AUClnt      Launched Client UI process
2009-04-16      11:24:05:710       844      8a0      AU      Windows Update is disabled by policy for user
2009-04-16      11:24:05:725      4060      fb0      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-16      11:24:05:725      4060      fb0      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2009-04-16      11:24:05:725      4060      fb0      Misc        = Module: C:\WINDOWS\system32\wucltui.dll
2009-04-16      11:24:05:725      4060      fb0      CltUI      FATAL: Failed to get notification handle, hr=80240025
2009-04-16      11:24:05:772       844      d70      AU      AU received handle event
2009-04-16      11:34:26:598       844      a68      AU      Windows Update is disabled by policy for user
2009-04-16      12:26:41:758       844      d70      AU      AU received policy change subscription event
2009-04-16      12:26:41:758       844      d70      AU      AU Options changed from policy.
2009-04-16      12:26:41:758       844      d70      AU      ###########  AU: Policy change processed  ###########
2009-04-16      12:26:41:758       844      d70      AU        # Policy changed, AU refresh required = No
2009-04-16      12:26:41:758       844      d70      AU        # WSUS server: removed
2009-04-16      12:26:41:758       844      d70      AU        # Detection frequency: 22
2009-04-16      12:26:41:758       844      d70      AU        # Approval type: Scheduled (Policy)
2009-04-16      12:26:41:758       844      d70      AU        # Scheduled install day/time: Every day at 3:00
2009-04-16      12:26:41:758       844      d70      AU        # Auto-install minor updates: Yes (User preference)
2009-04-16      12:26:41:758       844      d70      AU        # Will interact with non-admins (Non-admins are elevated)
2009-04-16      12:26:41:758       844      d70      AU      AU settings changed through Policy.
2009-04-16      12:26:41:774       844      d70      AU      Setting AU scheduled install time to 2009-04-17 08:00:00
2009-04-16      16:07:06:549       844      aa4      AU      Windows Update is disabled by policy for user




server windowsudpate.log


2009-04-16      12:16:37:011      1024      fdc      AU      #############
2009-04-16      12:16:37:011      1024      fdc      AU      ## START ##  AU: Search for updates
2009-04-16      12:16:37:011      1024      fdc      AU      #########
2009-04-16      12:16:37:013      1024      fdc      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {B7735887-01A9-49EB-90DF-D9CF8015E789}]
2009-04-16      12:16:37:014      1024      102c      Agent      *************
2009-04-16      12:16:37:015      1024      102c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-16      12:16:37:015      1024      102c      Agent      *********
2009-04-16      12:16:37:015      1024      102c      Agent        * Online = Yes; Ignore download priority = No
2009-04-16      12:16:37:016      1024      102c      Agent        * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2009-04-16      12:16:37:016      1024      102c      Agent        * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-04-16      12:16:37:016      1024      102c      Agent        * Search Scope = {Machine}
2009-04-16      12:16:37:016      1024      102c      Setup      Checking for agent SelfUpdate
2009-04-16      12:16:37:016      1024      102c      Setup      Client version: Core: 7.2.6001.788  Aux: 7.2.6001.788
2009-04-16      12:16:37:027      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-16      12:16:37:057      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:39:780      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-16      12:16:39:785      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:39:797      1024      102c      Agent      Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
2009-04-16      12:16:39:797      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-04-16      12:16:39:813      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:193      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2009-04-16      12:16:42:200      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:205      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-16      12:16:42:209      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:252      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-16      12:16:42:259      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:266      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-04-16      12:16:42:271      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:310      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-04-16      12:16:42:314      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:317      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-04-16      12:16:42:323      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:365      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2009-04-16      12:16:42:371      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:398      1024      102c      Setup      Determining whether a new setup handler needs to be downloaded
2009-04-16      12:16:42:399      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2009-04-16      12:16:42:412      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:16:42:413      1024      102c      Setup      SelfUpdate handler update NOT required: Current version: 7.2.6001.788, required version: 7.2.6001.788
2009-04-16      12:16:42:413      1024      102c      Setup      Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.2.6001.788"
2009-04-16      12:16:42:457      1024      102c      Setup      Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.2.6001.788" is already installed.
2009-04-16      12:16:42:458      1024      102c      Setup      Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.2.6001.788"
2009-04-16      12:16:43:367      1024      102c      Setup      Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.2.6001.788" is already installed.
2009-04-16      12:16:43:371      1024      102c      Setup      Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.2.6001.788"
2009-04-16      12:16:44:788      1024      102c      Setup      Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.2.6001.788" is already installed.
2009-04-16      12:16:44:789      1024      102c      Setup      SelfUpdate check completed.  SelfUpdate is NOT required.
2009-04-16      12:17:01:099      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-04-16      12:17:01:108      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:17:01:224      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-04-16      12:17:01:239      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:17:01:263      1024      102c      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2009-04-16      12:17:01:265      1024      102c      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2009-04-16      12:17:14:922      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-04-16      12:17:14:928      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:17:15:009      1024      102c      Misc      Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-04-16      12:17:15:013      1024      102c      Misc       Microsoft signed: Yes
2009-04-16      12:17:15:021      1024      102c      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2009-04-16      12:17:15:021      1024      102c      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2009-04-16      12:17:21:807      1024      102c      Agent      Update {A7FFEBE3-AF4C-428F-A4D8-38AA6F985762}.101 is pruned out due to potential supersedence
2009-04-16      12:17:21:808      1024      102c      Agent      Update {DFED1488-A8DB-44A6-B403-BC92696D9CE6}.102 is pruned out due to potential supersedence
2009-04-16      12:17:21:808      1024      102c      Agent      Update {86257641-3137-4584-A786-873E2EFF9AFB}.100 is pruned out due to potential supersedence
2009-04-16      12:17:21:808      1024      102c      Agent      Update {21BCAD0E-37DF-4D5F-B806-48841D2D149A}.100 is pruned out due to potential supersedence
2009-04-16      12:17:21:810      1024      102c      Agent      Update {5F569A2D-C253-4690-B7DD-416BEFE23A20}.100 is pruned out due to potential supersedence
2009-04-16      12:17:21:810      1024      102c      Agent        * Added update {B22FF8ED-582A-4380-9C6D-79FA20B29609}.101 to search result
2009-04-16      12:17:21:810      1024      102c      Agent        * Added update {1688670D-DF51-46E7-8AA4-AEF2E3A3D67D}.101 to search result
2009-04-16      12:17:21:810      1024      102c      Agent        * Added update {9514BB43-F49D-499B-A655-9D64CAF68976}.100 to search result
2009-04-16      12:17:21:810      1024      102c      Agent        * Found 3 updates and 52 categories in search; evaluated appl. rules of 742 out of 1131 deployed entities
2009-04-16      12:17:21:820      1024      102c      Agent      *********
2009-04-16      12:17:21:822      1024      102c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-16      12:17:21:822      1024      102c      Agent      *************
2009-04-16      12:17:21:845      1024      13a4      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {B7735887-01A9-49EB-90DF-D9CF8015E789}]
2009-04-16      12:17:21:846      1024      13a4      AU        # 3 updates detected
2009-04-16      12:17:21:847      1024      13a4      AU      #########
2009-04-16      12:17:21:847      1024      13a4      AU      ##  END  ##  AU: Search for updates [CallId = {B7735887-01A9-49EB-90DF-D9CF8015E789}]
2009-04-16      12:17:21:847      1024      13a4      AU      #############
2009-04-16      12:17:21:848      1024      13a4      AU      AU setting next detection timeout to 2009-04-17 15:02:15
2009-04-16      12:17:26:822      1024      102c      Report      REPORT EVENT: {1C7D90BA-0099-4EF2-B5B6-E92609F30C42}      2009-04-16 12:17:21:820-0500      1      147      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Software Synchronization      Windows Update Client successfully detected 3 updates.



Thanks all, sorry this went so long.

 
0
mackmann
Asked:
mackmann
  • 3
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1 Solution
 
Donald StewartNetwork AdministratorCommented:
Try running the following saved as fixwsus.cmd on the clients that havent reported


%Windir%\system32\net.exe stop bits 
 
%Windir%\system32\net.exe stop wuauserv
 
 
 
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f
 
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f
 
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
 
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientValidation /f
 
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
 
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
 
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
 
 
 
 
 
 
 
 
 
if exist %Windir%\system32\atl.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\atl.dll  
 
if exist %Windir%\system32\jscript.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\jscript.dll 
 
if exist %Windir%\system32\softpub.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\softpub.dll  
 
if exist %Windir%\system32\wuapi.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuapi.dll 
 
if exist %Windir%\system32\wuaueng.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng.dll  
 
if exist %Windir%\system32\wuaueng1.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng1.dll  
 
if exist %Windir%\system32\wucltui.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wucltui.dll  
 
if exist %Windir%\system32\wups.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups.dll  
 
if exist %Windir%\system32\wups2.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups2.dll  
 
if exist %Windir%\system32\wuweb.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuweb.dll  
 
if exist %windir%\system32\iuengine.dll %windir%\system32\regsvr32.exe /s iuengine.dll
 
if exist %windir%\system32\wuauserv.dll %windir%\system32\regsvr32.exe /s wuauserv.dll
 
if exist %windir%\system32\cdm.dll %windir%\system32\regsvr32.exe /s cdm.dll
 
if exist %windir%\system32\msxml2r.dll %windir%\system32\regsvr32.exe /s msxml2r.dll
 
if exist %windir%\system32\msxml3r.dll %windir%\system32\regsvr32.exe /s msxml3r.dll
 
if exist %windir%\system32\msxml.dll  %windir%\system32\regsvr32.exe /s msxml.dll
 
if exist %windir%\system32\msxml3.dll %windir%\system32\regsvr32.exe /s msxml3.dll
 
if exist %windir%\system32\msxmlr.dll %windir%\system32\regsvr32.exe /s msxmlr.dll
 
if exist %windir%\system32\msxml2.dll %windir%\system32\regsvr32.exe /s msxml2.dll
 
if exist %windir%\system32\qmgr.dll %windir%\system32\regsvr32.exe /s qmgr.dll
 
if exist %windir%\system32\qmgrprxy.dll %windir%\system32\regsvr32.exe /s qmgrprxy.dll
 
if exist %windir%\system32\iuctl.dll %windir%\system32\regsvr32.exe /s iuctl.dll
 
 
 
del C:\Windows\WindowsUpdate.log /S /Q
 
rd /s /q %windir%\softwareDistribution
 
sleep 5
 
%Windir%\system32\net.exe start bits 
 
%Windir%\system32\net.exe start wuauserv 
 
 
 
 
 
sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
 
 
 
 
sc sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
 
 
wuauclt.exe /resetauthorization
 
wuauclt.exe /detectnow 
 
wuauclt.exe /reportnow
 
 
 
 
 
 
 
exit /B 0

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0
 
mackmannAuthor Commented:
Ok ran it on 2 test machines and gave it about 30 minutes. Still no go.


here's the log from 1...

2009-04-17      00:22:50:592       844      808      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-17      00:22:50:592       844      808      Misc        = Process: C:\WINDOWS\System32\svchost.exe
2009-04-17      00:22:50:592       844      808      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-04-17      00:22:50:592       844      808      Service      *************
2009-04-17      00:22:50:592       844      808      Service      ** START **  Service: Service startup
2009-04-17      00:22:50:592       844      808      Service      *********
2009-04-17      00:22:50:592       844      808      Agent        * WU client version 7.2.6001.788
2009-04-17      00:22:50:592       844      808      Agent        * Base directory: C:\WINDOWS\SoftwareDistribution
2009-04-17      00:22:50:592       844      808      Agent        * Access type: No proxy
2009-04-17      00:22:50:592       844      808      Agent        * Network state: Connected
2009-04-17      00:22:53:199       844      5b4      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2009-04-17      00:22:53:199       844      5b4      Agent      ***********  Agent: Initializing global settings cache  ***********
2009-04-17      00:22:53:199       844      5b4      Agent        * WSUS server: <NULL>
2009-04-17      00:22:53:199       844      5b4      Agent        * WSUS status server: <NULL>
2009-04-17      00:22:53:199       844      5b4      Agent        * Target group: (Unassigned Computers)
2009-04-17      00:22:53:199       844      5b4      Agent        * Windows Update access disabled: No
2009-04-17      00:22:53:371       844      808      Agent      Created new random SusClientId f4ed3b1b-b677-40e9-9df2-b9dfcbb7c7d2. Old Id: none.
2009-04-17      00:22:53:371       844      808      Report      ***********  Report: Initializing static reporting data  ***********
2009-04-17      00:22:53:371       844      808      Report        * OS Version = 5.1.2600.2.0.65792
2009-04-17      00:22:53:402       844      808      Report        * Computer Brand = Dell Inc.
2009-04-17      00:22:53:402       844      808      Report        * Computer Model = OptiPlex 755                
2009-04-17      00:22:53:402       844      808      Report        * Bios Revision = A10
2009-04-17      00:22:53:402       844      808      Report        * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A10
2009-04-17      00:22:53:402       844      808      Report        * Bios Release Date = 2008-04-30T00:00:00
2009-04-17      00:22:53:402       844      808      Report        * Locale ID = 1033
2009-04-17      00:22:55:525      2684      440      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-17      00:22:55:525      2684      440      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2009-04-17      00:22:55:525      2684      440      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-04-17      00:22:55:525      2684      440      DtaStor      Default service for AU is {00000000-0000-0000-0000-000000000000}
2009-04-17      00:22:55:635      2684      440      DtaStor      Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-17      00:22:55:635       844      5b4      Agent      WARNING: Failed to read the service id for re-registration 0x80070002
2009-04-17      00:22:55:635       844      5b4      Agent      WARNING: Missing service entry in the backup data store; cleaning up
2009-04-17      00:22:55:635       844      5b4      DnldMgr      Download manager restoring 0 downloads
2009-04-17      00:22:55:744       844      398      AU      ###########  AU: Initializing Automatic Updates  ###########
2009-04-17      00:22:55:744       844      398      AU        # AU disabled through User preference
2009-04-17      00:22:55:744       844      398      AU      AU finished delayed initialization
2009-04-17      00:22:55:744       844      398      AU      Triggering AU detection through DetectNow API
2009-04-17      00:22:55:744       844      398      AU      Can not perform non-interactive scan if AU is interactive-only





and here's #2...
(I've screwed a round w this one a lot trying things out so it's not the best example. for ex the agent version thing. I tried updating it but that new ver is not typical of the machines in my environment.


2009-04-16      23:58:17:964      1124      d3c      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-16      23:58:17:964      1124      d3c      Misc        = Process: C:\WINDOWS\System32\svchost.exe
2009-04-16      23:58:17:964      1124      d3c      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-04-16      23:58:17:964      1124      d3c      Service      *************
2009-04-16      23:58:17:964      1124      d3c      Service      ** START **  Service: Service startup
2009-04-16      23:58:17:964      1124      d3c      Service      *********
2009-04-16      23:58:17:964      1124      d3c      Agent        * WU client version 7.2.6001.788
2009-04-16      23:58:17:964      1124      d3c      Agent        * Base directory: C:\WINDOWS\SoftwareDistribution
2009-04-16      23:58:17:964      1124      d3c      Agent        * Access type: No proxy
2009-04-16      23:58:17:964      1124      d3c      Agent        * Network state: Connected
2009-04-16      23:58:20:520      1124      2a4      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2009-04-16      23:58:20:520      1124      2a4      Agent      ***********  Agent: Initializing global settings cache  ***********
2009-04-16      23:58:20:520      1124      2a4      Agent        * WSUS server:servername
2009-04-16      23:58:20:520      1124      2a4      Agent        * WSUS status server: servername
2009-04-16      23:58:20:520      1124      2a4      Agent        * Target group: (Unassigned Computers)
2009-04-16      23:58:20:520      1124      2a4      Agent        * Windows Update access disabled: No
2009-04-16      23:58:22:967      1124      d3c      Agent      Created new random SusClientId da7af3f9-1b3a-4bf7-a194-50d4ff6b70da. Old Id: none.
2009-04-16      23:58:22:967      1124      d3c      Report      ***********  Report: Initializing static reporting data  ***********
2009-04-16      23:58:22:967      1124      d3c      Report        * OS Version = 5.1.2600.2.0.65792
2009-04-16      23:58:23:030      1124      d3c      Report        * Computer Brand = Dell Inc.
2009-04-16      23:58:23:030      1124      d3c      Report        * Computer Model = Latitude D420                  
2009-04-16      23:58:23:045      1124      d3c      Report        * Bios Revision = A06
2009-04-16      23:58:23:045      1124      d3c      Report        * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A06
2009-04-16      23:58:23:045      1124      d3c      Report        * Bios Release Date = 2008-02-02T00:00:00
2009-04-16      23:58:23:045      1124      d3c      Report        * Locale ID = 1033
2009-04-16      23:58:25:944      2192      cc4      Misc      ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========
2009-04-16      23:58:25:944      2192      cc4      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2009-04-16      23:58:25:944      2192      cc4      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-04-16      23:58:25:944      2192      cc4      DtaStor      Default service for AU is {00000000-0000-0000-0000-000000000000}
2009-04-16      23:58:25:991      2192      cc4      DtaStor      Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-16      23:58:26:007      1124      2a4      Agent      WARNING: Failed to read the service id for re-registration 0x80070002
2009-04-16      23:58:26:007      1124      2a4      Agent      WARNING: Missing service entry in the backup data store; cleaning up
2009-04-16      23:58:26:022      1124      2a4      DnldMgr      Download manager restoring 0 downloads
2009-04-16      23:58:26:194      1124      158      AU      ###########  AU: Initializing Automatic Updates  ###########
2009-04-16      23:58:26:194      1124      158      AU      AU setting next detection timeout to 2009-04-17 04:58:26
2009-04-16      23:58:26:194      1124      158      AU        # WSUS server: servername
2009-04-16      23:58:26:194      1124      158      AU        # Detection frequency: 22
2009-04-16      23:58:26:194      1124      158      AU        # Approval type: Scheduled (Policy)
2009-04-16      23:58:26:194      1124      158      AU        # Scheduled install day/time: Every day at 3:00
2009-04-16      23:58:26:194      1124      158      AU        # Auto-install minor updates: Yes (User preference)
2009-04-16      23:58:26:194      1124      158      AU        # Will interact with non-admins (Non-admins are elevated)
2009-04-16      23:58:26:194      1124      158      AU      Setting AU scheduled install time to 2009-04-17 08:00:00
2009-04-16      23:58:26:194      1124      158      AU      AU finished delayed initialization
2009-04-16      23:58:26:194      1124      d3c      AU      #############
2009-04-16      23:58:26:194      1124      d3c      AU      ## START ##  AU: Search for updates
2009-04-16      23:58:26:194      1124      d3c      AU      #########
2009-04-16      23:58:26:194      1124      d3c      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {9AA890F1-15AE-48B2-8D81-8BE982A7C7F9}]
2009-04-16      23:58:26:194      1124      da8      Agent      *************
2009-04-16      23:58:26:194      1124      158      AU      Windows Update is disabled by policy for user
2009-04-16      23:58:26:194      1124      da8      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-16      23:58:26:194      1124      da8      Agent      *********
2009-04-16      23:58:26:194      1124      da8      Agent        * Online = Yes; Ignore download priority = No
2009-04-16      23:58:26:194      1124      da8      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-04-16      23:58:26:194      1124      da8      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-04-16      23:58:26:194      1124      da8      Agent        * Search Scope = {Machine}
2009-04-16      23:58:38:055      1124      da8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-04-16      23:58:38:086      1124      da8      Misc       Microsoft signed: Yes
2009-04-16      23:58:38:101      1124      da8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-04-16      23:58:38:117      1124      da8      Misc       Microsoft signed: Yes
2009-04-16      23:58:38:117      1124      da8      Setup      ***********  Setup: Checking whether self-update is required  ***********
2009-04-16      23:58:38:117      1124      da8      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-04-16      23:58:38:133      1124      da8      Setup      WARNING: Warning: Setup callback ReportProgress failed: 0x8007000d
2009-04-16      23:58:38:133      1124      da8      Setup        * IsUpdateRequired = No
2009-04-16      23:58:38:335      1124      da8      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2009-04-16      23:58:38:335      1124      da8      PT        + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = /ClientWebService/client.asmx
2009-04-16      23:58:38:398      1124      da8      PT      WARNING: Cached cookie has expired or new PID is available
2009-04-16      23:58:38:398      1124      da8      PT      Initializing simple targeting cookie, clientId = da7af3f9-1b3a-4bf7-a194-50d4ff6b70da, target group = , DNS name = me.here.net
2009-04-16      23:58:38:398      1124      da8      PT        Server URL = /SimpleAuthWebService/SimpleAuth.asmx
2009-04-17      00:00:00:941      1124      da8      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2009-04-17      00:00:00:941      1124      da8      PT        + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = /ClientWebService/client.asmx
2009-04-17      00:00:09:030      1124      da8      Agent        * Found 0 updates and 44 categories in search; evaluated appl. rules of 349 out of 724 deployed entities
2009-04-17      00:00:09:092      1124      da8      Agent      *********
2009-04-17      00:00:09:092      1124      da8      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-04-17      00:00:09:092      1124      da8      Agent      *************
2009-04-17      00:00:09:092      1124      a3c      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {9AA890F1-15AE-48B2-8D81-8BE982A7C7F9}]
2009-04-17      00:00:09:092      1124      a3c      AU        # 0 updates detected
2009-04-17      00:00:09:092      1124      da8      Report      REPORT EVENT: {B7DF1020-74BB-45F0-96E9-F2A6B41E1CAF}      2009-04-17 00:00:09:092-0500      1      147      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Software Synchronization      Windows Update Client successfully detected 0 updates.
2009-04-17      00:00:09:092      1124      da8      Report      REPORT EVENT: {26B48E8F-43AD-4034-981F-41ACFFA398C0}      2009-04-17 00:00:09:092-0500      1      156      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Pre-Deployment Check      Reporting client status.
2009-04-17      00:00:09:108      1124      a3c      AU      #########
2009-04-17      00:00:09:108      1124      a3c      AU      ##  END  ##  AU: Search for updates [CallId = {9AA890F1-15AE-48B2-8D81-8BE982A7C7F9}]
2009-04-17      00:00:09:108      1124      a3c      AU      #############
2009-04-17      00:00:09:108      1124      a3c      AU      AU setting next detection timeout to 2009-04-18 00:50:35
2009-04-17      00:00:09:108      1124      a3c      AU      Setting AU scheduled install time to 2009-04-17 08:00:00
2009-04-17      00:00:09:170      1124      da8      Report      Uploading 2 events using cached cookie, reporting URL = /ReportingWebService/ReportingWebService.asmx
2009-04-17      00:00:09:170      1124      da8      Report      Reporter successfully uploaded 2 events.

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mackmannAuthor Commented:
I found a post suggesting to look for the SUS or WSUS client ID and WSUSClientIDValidation values,  delete them and reboot. It worked for the machines I was working on above so I added a couple lines to your script and rebooted. They reported in right away.

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v SusClientIdValidation /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v SusClientId /f

I'll report back in the am with more details but right now it looks like I'm back in business.  

Thanks a lot dude. Saved my sainity.


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Donald StewartNetwork AdministratorCommented:
Those lines were originally in the script
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mackmannAuthor Commented:
Appears all my machines checked in and are picking up updates.  Also, I checked and you were right, the lines i mentioned were in your script.  Just needed to reboot I guess.

Thanks again
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Donald StewartNetwork AdministratorCommented:
Glad to help
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chukuCommented:
dstewartjr, would this script run on a Win2003 server too (or is it an XP specific)?
my server does see the updates but does not show the notification
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