How to change new mail tray icon?

Posted on 2009-04-16
Last Modified: 2013-11-05
We've just switched our corporate LAN email clients to Outlook 2007. We normally run Outlook minimized to the tray.

Now with Outlook 2007, the Outlook tray icon shows a clock with hands at 10:10. This makes a V that is very similar to the new mail icon, which is an envelope of the same color. The flap on the envelope also makes a V.

This makes it annoying to focus on the tray long enough to discern whether our eye has fallen on the Outlook program icon, or if we are seeing a new mail icon. We can no longer tell at a glance: we have to LOOK.

Is there any way to either change the program tray icon, or the new mail tray icon?

Question by:sfalk3n
    LVL 47

    Expert Comment

    Are you using windows XP or Vista?

    Are you saying that these two images look the same or similar?

    LVL 47

    Expert Comment

    If they are confusing users, I would not go through the trouble of trying to change the System Tray Icon, but to turn off the display of the Outlook Icon.

    With Outlook Minimized and showing in the system Tray:

    Right Click on the Taskbar
    Go to Properties
    Click on Customize at the bottom.

    Under Current Items Find:
    Microsoft Office Outlook
    Change the behavior to Always Hide

    By doing this you can minimize Outlook to the system Tray
    Not display the outlook icon
    But when new emails arrive, only the new mail icon will show

    Author Comment

    thanks apache. I forgot to say, these are Windows Server 2008 machines, basically treat them like Vista. If that makes any difference. Anyway:

    Right Click on the Taskbar
    Go to Properties
    Click on Customize at the bottom.    <------------------I don't have this.

    All I have is a help link for "How to Customize the Taskbar."

    The only thing I found was on the Notification Area tab. If I click Hide Inactive Icons, it enables the Customize button, which then enables me to set the Outlook tray icon to Hide; however, that now means we have the 'Show Inactive Icons' tray notification icon. Maybe we'll get used to it. Any other ideas since this is Server 2008?

    LVL 47

    Accepted Solution

    Thats right. Hide Inactive Icons must be selected to enable Customize Button.
    Once enabled, click on the Customize Button.
    You should then be able to set the Microsoft Office Outlook Icon from Always show to Always Hide.

    Just another note:
    Once this is done, go back to the desktop.
    If its not already there, be sure you add Outlook to the Quick launch on the taskbar as well.
    NOTE: Quick Launch will also need to be ON as well.

    The reason you do this is because.
    If you minimize Outlook to your system tray. Ideally its seen there so all you have to do is click on the Icon to Open Outlook back up. But if its hidden how will you open it again?
    By adding the Outlook Icon to the Quick Launch, a user can then click on it here to restore Outlook. Just as if you clicked on the icon in the system tray.

    On a side note: You have users using server 2008 as Workstations?


    Author Comment

    Yes, we have power users using Server 2008 as workstations. In our development department, we have no time to deal with crippled operating systems when we need to test-deploy something. And yes, this is a constant source of amusement, both to us and others - but for quite different reasons.

    Thanks for the answer, we're doing it your way.
    LVL 47

    Expert Comment

    Ahhh Good ole Developers.

    Of Course, they would be the ones to argue that the Outlook exe Icon and the New Mail Icons look the same because they both have a V shape in them. LOL

    Glad I could help!


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