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jbla9028Flag for United States of America

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can't access Microsoft Network Load balanced IP from outside network?

hello I just setup load balancing on 2 of my terminal servers. everything is working on the local network. I can ping the two server's stand-alone IPs from any remote network but when I go to ping the NLB IP (192.168.1.2) it fails to respond.  Any ideas? is there somewhere I have to put in a default route for that NLB IP address on each server or something?
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giltjr
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Do you have a NAT for the NLB IP address setup in the firewall?

Do you allow ICMP packets to/from that IP address?

A single server should only have one default route, as a default means when there are no other options use this and you can have
two defaults.
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So I do not have a NAT setup in my firewall for the NLB IP. should I? the router should be wide open. it's a cisco 1720 leading into a private MPLS network. I allow all traffic to and from my remote LANs.
Do you have a NAT for the non-NLB IP addresses on those Window's servers?  If yes, then yes you need a NAT.

If no, is the NLB IP address in the same subnet as the non-NLB IP addresses?
Yes the addresses are in the same range

Server 1 192.168.1.2


Server 2 192.168.1.8

Nlb address is 192.168.1.3

I have no problem pinging the server 1 and server 2 dedicated IPs. Why do I need a seperate nat?
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oBdA

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If you have a NAT for 192.168.1.2 and  192.168.1.8, you will  need a NAT for 192.168.1.3.

If you don't have a NAT for those, then refer to oBdA's post.
ok I think we're on the right track. It is setup in multicast.

the router is remotely managed by my ISP.
when I do an ARP -a on my workstation which is currently on the same LAN as the NLB cluster, I get a MAC address for the 192.168.1.2 ip address. is this MAC address the one that I need the ISP to statically assign in my router or do I need to assign one of the dedicated IP's mac addresses (192.168.1.3. 192.168.1.8?)
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the ISP doesn't seem like they know the command that they would need to put into their router for a static ARP entry. on a cisco router what would the command be to enter the MAC address statically in the Router's ARP tables?

Thanks. We got it. It was in multicast and the router needed a static arp entry to work.