Terminal Server Console will not log off administrator

Posted on 2009-04-16
Last Modified: 2013-11-21
For the past week i have been unable to log off the administrator account from the terminal server console via Start > Log Off, when i do it this way nothing changes the server just ignores my request, the only way i can log off the account is via terminal services manager and force log off the account, I have tested the log off with a second admin account and the same thing happens.
Remote logging in and out works fine though.

On Windows Server 2003 R2.
Much appreciated.
Question by:SWESupport
    LVL 4

    Expert Comment

    i think there is some problem in the file logonui.exe

    plz try to refix it from the installation disk

    hope this might work( thinking that ur system dont have any virus or spywares)

    LVL 18

    Accepted Solution

    Here are two things you can do:
    1. Open task Manager and kill process one by one to identify which one is holding up the respond
    2. Kill services one by one to identify which service is acting up

    Usually these issues will disappear after reboot. Most of the time, you can do one or both of the options above and would give back your logoff respond. Likely cause are processes or applications that takes up memory usage. They are usually 3rd party agents installed on your windows such as backup agent, anitvirus agent, security related agent, and monitorin agetns etc.
    LVL 35

    Assisted Solution

    by:Jian An Lim
    try typing

    shutdown /l  

    in run

    sometimes the button might not function, but commandline usually works.

    but if it is not working, then it might be something else ....


    Author Comment

    Yeah tried all that.
    I managed to reboot the servers using scheduled task over the weekend during a quiet time and it seems to have sorted it self out.
    Would be nice to find out what caused it tho.
    Thanks for all the options people.

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