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Issues with Installing DPM 2007 software prerequisites on server 2008

Posted on 2009-04-16
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Last Modified: 2012-06-21
Hi All,

I'm trying to install the DPM 2007 software prerequisites on a server 2008 box but am getting the an error:

"Not enough storage is available to process this command"
"Installation did not complete"

I've gone through this kb article http://support.microsoft.com/?id=177078 but is has made no difference
I've got the dword value set to 18 at moment, would i need to increase it further? Or is there another way to resolve this?

Any suggestions?
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Question by:racinesk
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6 Comments
 

Author Comment

by:racinesk
ID: 24164753
Windows even log states this:

Log Name:      Application
Source:        NtServicePack
Date:          17/04/2009 10:50:19 AM
Event ID:      4373
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      [ comp ]
Description:
The description for Event ID 4373 from source NtServicePack cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Windows
Not enough storage is available to process this command.
0
 
LVL 28

Expert Comment

by:honmapog
ID: 24178697
Have you tried completely uninstalling any AntiVirus software?
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Author Comment

by:racinesk
ID: 24189348
Hi Honmapog,

I've checked the server, there is no av software installed at the moment.
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LVL 28

Expert Comment

by:honmapog
ID: 24197674
Maybe run msconfig.exe and prevent all non-Microsoft services from starting up? Then restart the server and try the install again.
What pre-req is it failing on?
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Author Comment

by:racinesk
ID: 24200463
We're going to update to SP1, see if that makes any difference, will let you know the results.
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Accepted Solution

by:
racinesk earned 0 total points
ID: 24265325
Applying the DPM Service Pack 1 - resolved the issue, we were finally able to deploy the protection agents to the windows server 2008 machines.
It makes sense as the prerequisites were specifically for windows server 2003 *blush*  
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