Network receipt printer hangs up

Posted on 2009-04-17
Last Modified: 2012-05-06
Hi Everyone,

I have two network printers which i use in my restuarant and they both work fine if you keep sending the prints but as soon as you give 5 minute delay and then print an order to them they drop of the network and then you have to switch them on and off to get them back on network.

It's Orient technologies BTP-M280 with JK-E01 Ethernet Interface Module.

any help would be appreciated.

Question by:ammartahir1978
    LVL 11

    Expert Comment

    Hello ammartahir1978,

    How old are the printers?

    Author Comment

    they are brand new

    if no solution is there anything command which i can put in the printer which will reset the printers or restart the printer after every 1 min which will in one sense solve my issue.

    thank you
    LVL 3

    Expert Comment

    are the ip addresses to the printers statically assigned?

    Author Comment

    yes they are static ip's
    LVL 11

    Accepted Solution

    Maybe the ethernet module needs to be updated or is defective and in time won't work anymore, even though the printers are farily new.  Check with Orient technologies and see if they are familiar with the problem you are experiencing.  Just a suggestion.
    LVL 11

    Expert Comment

    Thanks ammartahir1978.

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