USB and PS2 keyboard will not work in Windows XP Sp3

I am working on a friend's PC a Dell dimension 3000.  Recently he had a system error and did a Windows XP repair.  Everything came back great except the keyboard.  He is using a wireless logitech duo something so I thought it may have been drivers.  It still didn't work.  Boots into bios and usb keyboard works fine.
  I have done the following with no success:
-installed missing drivers for device manager (one was a usb device)
-changed usb ports and rebooted
-put ps2 adapter on usb keyboard to try it via ps2 connection
-checked bios for any sign that usb has been disabled.
I read somewhere about usb keyboards not liking usb 2.0, but I don't think all the ports are 2.0.
I think I am missing something simple...that is why the post!  LOL
Current keyboard works fine on another system.
Thanks!
Ian
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isitcomputersAsked:
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nobusbiljart fanCommented:
it 's worth a try - nothing conclusive
the repair should not stop your usb devices, but i've seen alot of pc's that sp3 was installed on with problems...
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ComputerTechieCommented:
try unstalling the drivers again reboot.
get a normal keyboard and mouse and then install the drivers shut the computer down.
next unplug the keyboad and mouse and boot up the computer.
it should come up with new hardware found and install the mouse and keyboard.
CT
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flubbsterCommented:
In device manager, look for the entry "Human Interface Device"

Double-click on the entry (if found), and select "Unistall Driver"

Leave keyboard plugged in and reboot. It should detect it.

Verify that the following files are in the C:\windows\system32\drivers folder:

hidclass.sys
hidparse.sys
hidusb.sys
hid.dll

These are required for USB Keyboard and mouse. If they are missing, you can simply copy them from a working system or extract them from the C:\i386 folder or an XP CD.
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Lukasz ChmielewskiCommented:
does it have usb legacy enabled in bios ?
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isitcomputersAuthor Commented:
There is no entry in bios for usb legacy...unless it is a general usb "on" reference.  Anything mentioning usb is on.

Found two "Human Interface Device" entries.  "Unistall Driver" for both - rebooted.  Came up with mouse working still no keyboard.  Checked for
 hidclass.sys
hidparse.sys
hidusb.sys
The "hid.dl" was in \system32.  I copied it into drivers just in case.l
But they are all there.
Previously when I have moved the usb connector around it comes up with "found usb keyboard" but doesn't let me use it!  It doesn't have that pop up now when I move it between ports.
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PCBONEZCommented:
"USB Legacy Mode" only enables USB when Windows is NOT loaded.
It is there primarily so you can use USB keyboard to change BIOS settings.
Does the keyboard mouse work in the BIOS setup?

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_Commented:
>> put ps2 adapter on usb keyboard to try it via ps2 connection

green or purple adaptor?
green is for mouse
purple is for keyboard
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nobusbiljart fanCommented:
try these :
Remove old hardware devices :
go to Start>right click My computer>properties>device manager
in the view tab - click : "show hidden devices"
inspect  device manager for all hidden devices, and remove them

http://support.microsoft.com/kb/925196
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isitcomputersAuthor Commented:
"green or purple adaptor?
green is for mouse
purple is for keyboard"

Going in pure usb, no connectors....but when I tried "purple" connector to go to ps2 "purple" for keyboard, it didn't work.

Keyboard works in bios.  Went through settings...all seems okay.

Checked device manager for hidden devices.  When "show hidden devices" was checked, there was an additon of something (should have wrote it down...sorry) but no errors.  Will check again for name and post later.....it had a series of drivers under it.  Removed usb device under keyboard anyways, rebooted, still no keyboard.
Trying XP Home  repair now.
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isitcomputersAuthor Commented:
To add, keyboard doesn't work in Safe Mode either.

Tried running a repair from XP cd.  Boots into menu...I select R for repair.  Loads up asking for which windows I want to repair.  There is only one so I selected default.....computer reboots!
Thinking maybe there is some corrupted files and a Windows re-install is in order. ?
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nobusbiljart fanCommented:
>>  I select R for repair   << that is not for reapir ....; it is the recovery console
read here how to do a repair :  http://www.michaelstevenstech.com/XPrepairinstall.htm      
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nobusbiljart fanCommented:
also, when you booted into it; to use it you should enter the number (normally 1) as they say !
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isitcomputersAuthor Commented:
None plug and play drivers was an extra in the hidden devices.  The list is huge in there...is that normal?
There is also a Storage Volume entry with "generic volume" under that.

I meant Recovery, not repair..sorry.  I did press '1' as it was the default.
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nobusbiljart fanCommented:
what is huge ?  10 - 100 ?shouldn't be that much really, but it depends on what you have installed on that system during it's life..
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bergertimeCommented:
I had the same issue with keyboard and mouse usb, I re-installed the chipset driver and they came back.  It was strange since my thumbDrives still worked.
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isitcomputersAuthor Commented:
I didn't count them all but around 25 - 30.
I am not sure what the user did to repair the original system error.  I think he did an in-place repair.  Could this have caused the keyboard to stop functioning? Is it possible that I need to run the service packs and updates again to re-establish the current file system?  
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isitcomputersAuthor Commented:
An in-place install worked....must have been corrupt file somewhere.  Very strange.
Thanks!
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