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Backup exec 10d sp4

I'm trying to update to backup exec 10d sp4 and i get the following error every time.  I also try and run another update and I get the same error.  See the following attachment
backupexec.JPG
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reschete
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reschete
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1 Solution
 
honmapogCommented:
Have you already tried downloading the SP4 again from the Symantec site? There may have been a problem with the current download?

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rescheteAuthor Commented:
I've dl 3 times
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honmapogCommented:
You could try increasing logging for Windows Installer with http://support.microsoft.com/kb/223300 and then subsequently review or post the corresponding log found in c:\windows\temp.
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