Event ID 55 after Windows UPdates on Win Server 2003

Posted on 2009-04-17
Last Modified: 2012-05-06
A client of mine calls once a month saying that their server has crashed, and requires a hard reboot. (PowerEdge 2950, RAID 1)  I took a look in the event log and I noticed event id 55 being generated about once a month.  

Event Type: Error
Event Source: NTFS
Event ID: 55
The file system structure on disk is corrupt and unusable. Please run the chkdsk utility on the volume "Drive_letter:"

I looked at the dates for the past 2 months.... 2/11 and 3/11... both of these are the day after Microsoft puts out the latest updates.  I'm assuming the server is hanging right after the update, and cannot reboot itself...   a normal reboot does not generate this message.

any ideas? here is the chkdsk result:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>chkdsk
The type of the file system is NTFS.
Volume label is OS.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
103376 file records processed.
File verification completed.
231 large file records processed.
0 bad file records processed.
0 EA records processed.
1 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
396211 index entries processed.
Index verification completed.
5 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 3)...
103376 security descriptors processed.
Security descriptor verification completed.
5499 data files processed.

  12586927 KB total disk space.
  10637652 KB in 97404 files.
     39472 KB in 5501 indexes.
         0 KB in bad sectors.
    170431 KB in use by the system.
     64992 KB occupied by the log file.
   1739372 KB available on disk.

      4096 bytes in each allocation unit.
   3146731 total allocation units on disk.
    434843 allocation units available on disk.

C:\Documents and Settings\Administrator>
Question by:polaris101
    LVL 47

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    Author Comment

    dstewartjr - that would be a last resort...  Microsoft even says that more testing may need to be done on this particular hotfix.  I would rather not risk this since this is a production machine.

     This error only appears after a Windows update reboot.  I disabled automatic updates temporarily. Any other ideas? Thanks,

    Author Comment

    LVL 47

    Expert Comment

    I object to this question being closed in this fashion, the hotfix is the correct answer for this question whether it is liked or not.

    Accepted Solution

    Question PAQ'd, 250 points refunded, and stored in the solution database.

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