Recover custom forms after upgrading from Outlook 2002 to Outlook 2003

Posted on 2009-04-17
Medium Priority
Last Modified: 2012-05-06
I have a user that was running Outlook 2002 connecting to POP3 mail.  He had created a custom form under contacts called payroll.  When you opened a contact, it was an extra tab that had fields like client id, payroll period, payroll rate, etc.  

I installed a Windows SBS 2003 server and got them setup on Exchange 2003.  I also upgraded his Outlook client to 2003.  Email is all working fine, but when he creates new contacts, his custom "payroll" tab is gone.  If he opens an existing contact, the form is there.  But it does not show for new ones.

In addition, he was able to customize his contacts view and have it sort by client ID.  THis is now not available.

I am very skilled in Outlook and Exchange Server but have never messed around with custom forms.  Please help.
Question by:timbone101
1 Comment
LVL 13

Accepted Solution

consultkhan earned 1500 total points
ID: 24174722
Forms are application specific,if the custom forms was developed for outlook 2002 they would work only for outlook 2002.Meaning ,you have to develop the custom forms again for outlook 2003 and better if you upgrade it with sp2 first.

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month16 days, 12 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question