Xen Desktop User Profile Manager

Posted on 2009-04-17
Last Modified: 2013-11-11
We are configuring our first branch to be a complete virutal environment using Citrix Xen products.  We are getting pretty close to having everything configured but I'm running into problems with their Group Policy ADM template.  When we enable the User Profile Manager option in the group policy it prevents users from logging into the clients.  It accepts their log in credentials and then it sits on the Vista welcome screen and never logs them in.  If I disable and do a gpupdate /force it allows users to log in.  

This is a feature that we will employ and is a great administrative tool to manage user profiles.  Any help is greatly appreciated.  Thanks!
Question by:sqlBarth
    LVL 14

    Expert Comment

    We've had a few issues deploying the UPM.  We are XP rather than Vista, so I don't know if this is a apples-to-apples comparison.  It sounds as if the login process is hanging, which is exactly what we've seen.  Citrix recommended that configure every option via GPO and rename the .ini files, which we did, though we continued to see the problem with occassional installs (fat and via XenDesktop).  The only "fix" we found was to uninstall and reinstall.

    Author Comment

    We did the uninstall and reinstall of UPM, which fixed the original problem.  Now the clients are not registering and are not accessible via the web interface, even after an unistall and reinstall of the Citrix Agent.  Any suggestions on what area needs addressed to fix this problem.  Previously, an unistall and reinstall of the Agent fixed this problem.
    LVL 14

    Accepted Solution

    We've seen several causes of the desktop state at Not Registered.  XP/Vista firewall, computer AD accounts, incorrect time, DNS, XenServer NIC bonding, etc.

    Can you ping the VMs that show as Not Registered?  Can you view them through XenCenter?

    Author Comment

    I can ping all of them and I can access all of them via XenCenter.  I also receive the following error messages on the DDC event log.  

    "No available virtual desktop found for user "domain\username" when accessing desktop group "DesktopGorupName". This message was reported from the Citrix XML Service at address http://localhost:80 [com.citrix.xml.NFuseProtocol.RequestAddress].  [Log ID: a5f9a907]

    Followed by this one.
    "The delivery controller failed to broker a connection for user 'username' to desktop group 'DesktopGroupNmae'. The delivery controller cannot find any available virtual desktops.

    Author Comment

    We ended up blowing away our DDC server and started from scratch.  We also didn't apply a few hot fixes that we suspect is causing problems.  So far it is up and seems to be stable.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    After we apply, or update, ESXi 5.5 we can get this warning in ESXi host: No coredump target has been configured. Host core dumps cannot be saved
    Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
    This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
    In this video tutorial I show you the main steps to install and configure  a VMware ESXi6.0 server. The video has my comments as text on the screen and you can pause anytime when needed. Hope this will be helpful. Verify that your hardware and BIO…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now