I have an VB2005 .NET application running on a web server that includes some Crystal XI R2 reports. The reports display fine when clients call them up, but when *SOME* clients click on the printer icon in the Crystal Report Viewer header, a "Crystal Reports Web Page Dialog" window opens and just stays there. Nothing else happens. With other users, the printer dialog box opens and they can choose a printer and print successfullly.
I'm thinking it must be something in the client's web browser, but I'm not sure what it could be. I've had them put the server site in the "Trusted Sites" zone and had them enable popups.
This is happening on IE7 browsers.
I believe the file that is hanging up is: