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How do I get a SATA driver for a Gateway MX8734 to install Windows XP Pro

I am performing a clean install of Windows XP Pro using a Microsoft Windows XP Pro disk, during install I receive an error indicating there is no hard drive.  The hard drive works with other software such as WD Diagnostic, HDclone.  I have tried using a Windows XP Pro CD SP1 as well as a Windows XP Pro OEM SP2 CD it appears they don't have the SATA driver I need for the installation of Windows XP Pro.  Where can I get the SATA drive to copy to floppy and install during the Windows XP Pro installation?  The Gateway website is totaly useless, I contacted them via email still waiting for answer
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ldbennettjr
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ldbennettjr
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1 Solution
 
kyodaiCommented:
The SATA Driver is contained in the first download on the website. Remember to unpack it first and then put it on another partition or CD so you can access it during the install.

http://support.gateway.com/support/drivers/search.asp?st=pn¶m=1014366R
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NahThenLadCommented:
The SATA driver is here.

http://support.gateway.com/support/drivers/getFile.asp?id=20974&dscr=Windows%20XP%20and%20Vista%20(32-bit%20or%2064-bit)%20SATA/Mass%20Storage%20Controller%20version:%20Intel%206.2.0.2002&uid=229932733

You will then need to slipstream these onto your XP install CD, so download nlite, which makes the process pretty straightforward.

http://www.nliteos.com/download.html

HTH

Tony
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ldbennettjrAuthor Commented:
NahThenLad, how do I run the driver setup file during the install of Windows XP Pro, I am use to using a floppy with the driver software.  It seems like there is no place I can simply download the SATA driver, copy it onto a floppy, hit the F6 key during the install then put the floppy into my USB floppy drive and install the driver when asked to.  I can't believe Gateway makes such a simple process so complecated.  I tryed contacting them and they want $59.00 to talk or email me.  I also can't believe the OEM Windows XP Pro SP2 CD I have doesn't come with the driver I need so Windows XP recognizes my hard drive.
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NahThenLadCommented:
If you have downloaded the SATA driver I pointed you at, use something like WinRAR to extract the files and then put all of the files in the folder ..\D20035-001-001\F6 Floppy X86 onto your floppy and insert this and press F6 when asked during the initial load of the set up files.

This is quite common with PC manufacturers, who do not often modify their OEM disks specifically for the systems shipped.

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ldbennettjrAuthor Commented:
I already tried the F6 Floppy X86 which appears to be for none window OSs and F6 Floppy X64 which appears to be for the 64 bit version of windows XP, it appears that the drivers I need are in data1.cab or data2.cab files.  I found the chipset for the SATA Controler is a Southbridgw 82801GBM, I found SATA driver files for it and tried to install the driver during the windows XP install process but the installation software stiill can't see the hard drive.  I guess I have to just bit the bullet and pay Gateway the $59 to get the drive trough there technical support system.
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KechkaCommented:
Try to slipstream drivers into your installation Cd.
I recomend that you try nlite www.nliteos.com, it's free and easy to. I use it a lot, there is a guide at http://www.nliteos.com/guide/part1.html
Just copy your windows cd into folder, point the nlite to that dir, he will find what version of windows you are using, on the next selection window, select only integrate Drivers and Create a Bootable ISO. Download latest SATA drivers from chipset maker or motherboard manufacturer.
The downloads usually are .ZIP files or .EXE files. These extract to a directory of all the SATA drivers needed pre and post installation. Look for a folder that is named similar to DISKETTE or BOOT drivers. In this folder may be several subfolders. Either by OS or by drive type (IDE or RAID). Point nLite to the OS and RAID type folder specific to your own setup that is desired.
If your motherboard package came with a SATA diskette then transfer the contents of that diskette to the hard drive into a folder.
IMPORTANT. SATA driver packages come with a file marked TXTSETUP.OEM. Place that file in the same folder as the specific .INF that nLite will point to.
When asked about choose TextMode driver
Multiple SATA drivers cannot be added. The installation will crash. The finished slipstreamed installation disk is created for a specific type of SATA chipset and either RAID or non-RAID setup.

Nlite will slipstream drivers for you and create boot iso. On the last screen you can choose to write directly to CD.
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ldbennettjrAuthor Commented:
I have tried numerous drivers that should work with the Southbridge 82801GBM chipset on the motherboard by copying the driver information to a floppy disk, pressing F6 at the startup of the Windows XP Professional Installation then loading the drivers when prompted to find out when I reach the part of the installation where it asks you do you want to install Windows XP Pro that it indicates that there is no hard drive.  I know the hard drive is capable of being accessed since I can access it using the Western Digital Diagnostic and HD Clone which I used to clone the hard drive in case I needed the data on the hard drive.  I have connected the hard drive to my desktop computer, deleted all partions, created a single primary partition, formated it in NTFS, so I know the hard drive is good, I know the computer can access the hard drive via SATA if you have the correct driver.  The problem is getting the correct diriver, I haved used the driver recommended by the Intel website, it doesn't work. As I have said before I can't believe that the Microsoft Windows XP Professional SP2 OEM CD doesn't have the SATA driver for a notebook computer less then two years old, unless Gateway didn't provide it for Microsoft.  I guess I will have to bit the bullet and pay Gateway the $59.00 to solve my problem.  I am sure there are thousands of people out there that want to replace VISTA with Windows XP so why doesn't Gateway have the SATA floppy driver available?  I have worked on numerous Dell, HP, and Compaq computers I have always been able to find what I needed by emailing their technical support, FOR FREE, searching their FAQ to find the answer, going to their driver download section, or getting the answer through the Google Help Desk.  This is my second experience with a Gateway Computer, the first was with a Desktop Computer, I was able to fix it with no help from Gateway.  I can tell you from now on I am going to be very reluctenet to work on a Gateway computer.
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KechkaCommented:
Take a look here, it's a same southbridge chip and gateway problem..
http://forums.driverguide.com/showthread.php?t=28470
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NahThenLadCommented:
If you want to save the dollars I suggest you have another go with nlite, as it is just a case of getting the right driver onto the XP CD. I will give you some steps to go through to try and help get it working.

Copy your OEM XP CD to a directory on your pc, I'll call the directory \XPCD.
Run nlite and point to \XPCD for the Windows installation when you are asked to locate it.
Click Next through presets then in Task Selection select Drivers and Bootable ISO
Click Next and Insert -> Single Driver, then select iastor.inf

This next bit is the tricky bit and its a matter of picking the correct text mode drivers for your chipset. I think you need both
82801GBM SATA AHCI Controller (Mobile ICH7M/DH)
and
82801GHM SATA AHCI Controller (Mobile ICH7M/DH)

but you may need to experiment with this at the cost of a couple of CDs and a bit of time.

Then follow to the end to burn your new install CD including the correct drivers (hopefully).

Have you been using a USB floppy up until now?
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NahThenLadCommented:
Sorry, missed a bit. The iastor.inf file is the one in F6 Floppy X86 from the gateway download.
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ldbennettjrAuthor Commented:
NahThenLad sent a followup to hus solution indicating The iastor.inf file I needed is the one in F6 Floppy X86 folder of the Gateway driver download
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ldbennettjrAuthor Commented:
One other comment you need the 82801GBM SATA AHCI Controller (Mobile ICH7M/DH) and 82801GHM SATA RAID Controller (Mobile ICH7MDH) not the 82801GHM SATA AHCI Controller (Mobile ICH7M/DH)
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NahThenLadCommented:
Thanks for the correction, I pasted and forgot to change it!
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