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UC520 factory defalut reset

Posted on 2009-04-18
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Last Modified: 2012-05-06
Hi,

I would like to do a factory reset on my UC520 but i cant connect to the integrated service  engine to reset the CUE. When i run
service-module integrated-service-engine 0/0 session
i got:
Trying 10.1.10.2, 2002 ...
% Connection timed out; remote host not responding

So I am not good with the cisco CLI commends - so a hint will be fine

THX
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Question by:rranftler
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Expert Comment

by:ged125
ID: 24176342
Can you post the output of a "show line" command?

You may need to just clear the line. Try "clear line 2002"

What is assigned the address of 10.1.10.2?
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Author Comment

by:rranftler
ID: 24178046
hi ged125

 i attached you some outputs of the session....
output-logs.zip
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LVL 6

Expert Comment

by:ged125
ID: 24179889
I believe your ACL 101 is the problem.  It appears that you are not allowing TCP port 2002, which in this case is the one that CUE is using for access to the console.  Try adding:

ip telnet source-interface loopback0
access-list 101 permit tcp 10.1.10.0 0.0.0.3 10.1.10.0 0.0.0.3 eq 2002

Another test would be to temporarily remove the access-group from loopback 0 and try it again.

Let me know if this helps.
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Author Comment

by:rranftler
ID: 24236355
Hi ged125,

the command you suggested does not work.
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Accepted Solution

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rranftler earned 0 total points
ID: 24239067
I downloaded a default config from the web. With this configuration i could reset the CUE.
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