UC520 factory defalut reset

Hi,

I would like to do a factory reset on my UC520 but i cant connect to the integrated service  engine to reset the CUE. When i run
service-module integrated-service-engine 0/0 session
i got:
Trying 10.1.10.2, 2002 ...
% Connection timed out; remote host not responding

So I am not good with the cisco CLI commends - so a hint will be fine

THX
rranftlerAsked:
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rranftlerAuthor Commented:
I downloaded a default config from the web. With this configuration i could reset the CUE.
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ged125Commented:
Can you post the output of a "show line" command?

You may need to just clear the line. Try "clear line 2002"

What is assigned the address of 10.1.10.2?
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rranftlerAuthor Commented:
hi ged125

 i attached you some outputs of the session....
output-logs.zip
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ged125Commented:
I believe your ACL 101 is the problem.  It appears that you are not allowing TCP port 2002, which in this case is the one that CUE is using for access to the console.  Try adding:

ip telnet source-interface loopback0
access-list 101 permit tcp 10.1.10.0 0.0.0.3 10.1.10.0 0.0.0.3 eq 2002

Another test would be to temporarily remove the access-group from loopback 0 and try it again.

Let me know if this helps.
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rranftlerAuthor Commented:
Hi ged125,

the command you suggested does not work.
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