Link to home
Start Free TrialLog in
Avatar of jonas_pina
jonas_pina

asked on

need xp driver for Toshiba Laptop...I have service Pack 2

I have tried the following Drivers from Toshiba web site

1. HDAudio192_1

2. driver_audio_realtek_27759A

3. kb888111xpsp2

I have rebooted several times, I have tried to uninstall the non existant driver but it says that it is not able to remove the decvice because it may be nessasary for boot up???  I called Toshiba support but my serial # rubbed off and they won't help with out it.  

I also tried looking up at device manager and then checking with http://www.pcidatabase.com  not much help there.  If  you think you can find a xp driver for this model I would apprecaite it.  I need it for work..
Avatar of skywalker39
skywalker39
Flag of United States of America image
Hi jonas_pina,

Have you tried using DriverCure? Here's the link: http://www.drivercure.com/
Avatar of ☠ MASQ ☠
☠ MASQ ☠
As far as support is concerned you can get your laptop's serial # through Toshiba Diagnostic Tools which should be factory installed:
http://209.167.114.38/support/TechSupport/TSBs/ALL/-TSB001328/EasyGuard_Toshiba_PC_Diagnostic_Tool.pdf
Avatar of jonas_pina
jonas_pina

ASKER

I tried Driver Cure and driver detective and both fail when loading them...I should mention that I didn't buy this laptop with xp...so the toshiba web site has few alt. for xp on this model...  
Avatar of skywalker39
skywalker39
Flag of United States of America image
Did you try also in Safe Mode?
ASKER CERTIFIED SOLUTION
Avatar of phototropic
phototropic
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jonas_pina
jonas_pina

ASKER

I went to the site for Phototropic and for the first time it acutlly loaded the driver.  and it took the yellow ! out in device manager.... but when I go into properties it still says that no driver is loaded for sound.  I try to test with a MP3 and it says that there is no sound device ...

I also tried to load in safe mode...no help there either....

ANything else????
Avatar of phototropic
phototropic
Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices".  What is listed?

Avatar of jonas_pina
jonas_pina

ASKER

Funny enough my sound card is not listed in there.  


Biometric Coprocessor      USB\VID_0483&PID_2016\5&27671084&0&1      The drivers for this device are not installed.
Network Controller      PCI\VEN_8086&DEV_4229&SUBSYS_11008086&REV_61\4&2F707902&0&00E3      The drivers for this device are not installed.
Ricoh MMC Host Controller      PCI\VEN_1180&DEV_0843&SUBSYS_FF501179&REV_12\4&6B16D5B&0&0AF0      This device is not working properly because Windows cannot load the drivers required for this device.
Avatar of jonas_pina
jonas_pina

ASKER

for sound devices in system information; nothing at all is listed