How do i get into a hotmail account?

My wife and I were trying to get into her hotmail account. It has been awhile since she has used and forgot the password. She tried to do the security question but she doesnt remember who she put down as her best childhood friend. Is there some way we can get around that and get into it?
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Hello pichj,

If you have neither a secondary email address associated with your Windows Live Hotmail account nor a secret question (or a satisfying answer to it):

Use the Windows Live ID Validation form - Provide as much detail as possible so Windows Live Hotmail support can connect you to your account without doubt.

Hope this helps!
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