Outlook contacts dont display properly when clicking 'To:'

Posted on 2009-04-20
Last Modified: 2012-05-06
Hi all,
I have a situation where a user has been migrated from using Mac Mail to Entourage, then finally to Outlook 2003 - his contacts display fine in the Contacts section of outlook but if he clicks on 'To:' in a new email then selects 'Conacts' (not GAL) it lists all the contacts but the Display Name and Name fields are blank with just the Email address and Email Type fields populated. I have discovered that if I go into a contact and edit it by putting for example a 1 after the name then taking it out again - this contact then displays properly. Trouble is the guy has 350 contacts and I dont fancy having to do that for all of them.
Does anyone know a quick way round this or is the manual solution the only way???
Question by:activateahsd
    1 Comment
    LVL 97

    Accepted Solution

    Hello activateahsd,

    Enable Contacts Database As An Email Address Book in Outlook 2003. You need to delete the old address book first.

    For Outlook 2007, here is how to enable Contacts as Address Book

    Hope this helps!

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