Unable to connect to PC via RWW using PC running Vista Home Premium

Posted on 2009-04-20
Last Modified: 2013-11-21
I have a user who is trying to connect to either the SBS server or a PC on the network via RWW.  In both cases they can press the Connect button but then receives the same message:

VBScript: Remote Desktop disconnected  The client could not connect to the remote computer. remote connections might not be enabled ...

I've remotely connected to the computer they are trying to connect from and can confirm this using a variety of users.  I can connect without any issues from my XP PC and others users have no issues connecting to the server or PCs.

This particular user is using Vista Home Premium - is that part of the problem?

Question by:SeanConnolly
    LVL 15

    Expert Comment

    Its a firewall setting problem.
    Try temporarily to disable the firewall then try again.
    LVL 9

    Accepted Solution

    Hi, vico

    Thanks for your suggestion.  However, after some further investigation it turned out to be a recent MS update (IE 7 Cumulative update, KB963027).  After uninstalling this update and rebooting, access to the PCs and server was restored.



    LVL 15

    Expert Comment

    That was going to be my next suggestion, not specific to this KB but I wanted to rule out the firewall first.


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