• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 331
  • Last Modified:

Unable to connect to PC via RWW using PC running Vista Home Premium

I have a user who is trying to connect to either the SBS server or a PC on the network via RWW.  In both cases they can press the Connect button but then receives the same message:

VBScript: Remote Desktop disconnected  The client could not connect to the remote computer. remote connections might not be enabled ...

I've remotely connected to the computer they are trying to connect from and can confirm this using a variety of users.  I can connect without any issues from my XP PC and others users have no issues connecting to the server or PCs.

This particular user is using Vista Home Premium - is that part of the problem?

0
SeanConnolly
Asked:
SeanConnolly
  • 2
1 Solution
 
vico1CIOCommented:
Its a firewall setting problem.
Try temporarily to disable the firewall then try again.
Vico1
0
 
SeanConnollyAuthor Commented:
Hi, vico

Thanks for your suggestion.  However, after some further investigation it turned out to be a recent MS update (IE 7 Cumulative update, KB963027).  After uninstalling this update and rebooting, access to the PCs and server was restored.

Regards

Sean

0
 
vico1CIOCommented:
Cool!
That was going to be my next suggestion, not specific to this KB but I wanted to rule out the firewall first.

Cheers,
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now