Ok I have been asked to come up with this solution. I am a novice in Citrix, let me start off with that.
Right now we are using presentation server 4.0 I believe.
Eveything is up and working fine. Our users connect via a secure web page from home. (https)
Our main way to connect is through our main ISP. Our back up or roll over connection is Comcast.
What i need is to provide the Citrix server with an alternate address so when our main ISP is down and we fail over to our Comcast users can still get to the server.
is this a simple setting within Presentation server? Our contractor that does most of out Cisco work says that all his stuff is set and this is an internal configuration we need to make.