Why am I getting a can't load library error when opening word 2002?

Posted on 2009-04-20
Last Modified: 2012-05-06
Using word 2002 and 2003 I get the error can't load library when I first start word.
Can't load library

Open in new window

Question by:CAEUSA
    LVL 3

    Accepted Solution

    This could be a problem with your template. You could try renaming the template, this way next time you start Word it will re-create it. Rename the current file, for example.

    The normal template is usually located in:
    C:\Documents and Settings\<username>\Application Data\Microsoft\Templates

    If that doesn't solve it there is a MS Word startup folder that contains libraries and templates etc. Usually found at: C:\Documents and Settings\<username>\Application Data\Microsoft\Word\Startup

    If you move all of the items in here to another folder and try and open word again. if word opens without errors, move the items here back one at a time untill the error occours again. this will be the offending item.

    Author Comment

    Does not solve the problem
    Here are the problems I'm receiving all together. If you see a solution please help

    Details: Word - error loading library on each start. Excel - Unable to find addins program.xls, microsfot.xls, office.xls on startup. Outlook - Viewmail no longer working. Keeps looking for Viewmail.msi 4.2(1) on start. Project - Looks for install.msi on z drive on each start.

    Author Comment

    I've also reinstalled Office
    LVL 3

    Assisted Solution

    That would have been my next suggestion, a re-install.

    As for Viewmail.msi 4.2(1), this is a program by CISCO. I'm not sure entirley what it does but there is a web page on it at:

    For the Excel issues, check out:

    Sorry I cannot be of more help, If you have completley removed and then re-installed office and the problems persist, this may indicate a wider issue.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    A little background as to how I came to I design this code: Around 5 years ago I designed an add-in that formatted Excel files to a corporate standard, applying different cell colours and font type depending on whether the cells contained inputs,…
    How to quickly and accurately populate Word documents with Excel data, charts and images (including Automated Bookmark generation) David Miller (dlmille) Synopsis In this article you’ll learn how to use ExcelToWord! to copy data,charts, shapes …
    This Micro Tutorial demonstrates how to create Excel charts: column, area, line, bar, and scatter charts. Formatting tips are provided as well.
    This Micro Tutorial will demonstrate the scrolling table in Microsoft Excel using the INDEX function.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now