Spooler sub system app has encountered a problem...  error on Windows server 2003

Posted on 2009-04-20
Last Modified: 2012-05-06

I have a Windows 2003 Terminal services server all up to date with patches etc and all has been fine until recently I started receiving the error, spooler sub system app has encountered a problem and needs to close.  This means I dont have any of my printers available.

I had the same problem on a XP pro PC recently and found this article , it solved my PC problems; do you think its safe to use the same steps on my server even though at the end of the article it says that its only applicable to XP Pro and Home users, or can you point me to better advice to follow?


Question by:grsg
    LVL 4

    Assisted Solution

    Using the commands NET STOP SPOOLER and then NET START SPOOLER, should fix this issue temporarily.

    This issue can occur when you have printer redirection enabled on the RDP clients and every man and his dog is redirecting 20 or so printers each.

    Try disabling printer redirection and installing the printers required for those users onto the Term Server.

    Author Comment

    Thanks, I'm back onsite tomorrow and will try what your suggesting and will update you then. TA

    Accepted Solution

    Thanks, your comment worked, but more importantly gave me the 'heads-up' on printer redirection.  I've since read up on it a little more and understand why this happened, thanks for the advice!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension ( This reminded me of questions tha…
    Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
    In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
    With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now