ISA 2006 vpn connection can't see shared folders

Posted on 2009-04-20
Last Modified: 2012-06-21

I'm having a lot of trouble with a new ISA 2006 server.  Here's the configuration:

remote-office-client-computers -> ISA2006 -> site-to-site-vpn(pptp) -> ISA2004 -> main office -> file servers

The remote office client computers can't see the shares on the file servers even though they can ping them and they are all on the same domain.

I've got all-outgoing-protocols enabled on the site-to-site access rule in both directions.

Thanks for any help you can provide.
Question by:gateguard
    LVL 14

    Expert Comment

    Is this rule allowing "All Users" access to the remote site? Also, are you able to ping the server by just using the hostname?

    Author Comment

    Yes, the Internal-Remote access rule allows all users and all protocols to the remote site.  And in fact, I can remote desktop and ping any computer on the remote site, and do it by name, so it's not a name resolution issue.

    It's a network-neighborhood/sharing issue.  I can't see any of the computers on the network and I can't access any of their shares, even though I can ping them all and rdt to them all by name.

    LVL 14

    Accepted Solution

    Firstly, make sure both your ISA Servers have all the updates installed.

    Secondly, make sure there are no firewalls enabled on the client side and the file server side. This includes Windows Firewalls.


    Author Comment

    I found Symantec Endpoint Network Access control turned on.  I thought I'd turned that off.  That fixed the problem.  Thanks.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    In all versions of ISA Server and the current version of FTMG, the default https protocol uses TCP port 443 and 563 only. This cannot be changed within the ISA or FTMG GUI and must be completed from a Windows cmd prompt on the ISA Server itself. …
    Forefront Threat Management Gateway 2010 or FTMG comes with some very neat troubleshooting tools built-in when trying to identify what is actually happening behind the scenes within the product when traffic is passing through its interfaces. To the …
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    24 Experts available now in Live!

    Get 1:1 Help Now