[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 502
  • Last Modified:

printer offline for only one user

I have 10 pcs on the network.

I moved a share on server one last night and now I have one user that uses 3 printers on server1 but after about 20minutes after rebooting they stop working. they say unable to connect. everyone else can print to them just fine. I restarted the print spooler on her machine with no luck.

any thoughts
0
Lawrencejr
Asked:
Lawrencejr
1 Solution
 
Rob HutchinsonDesktop SupportCommented:
delete the printers and re-add them on the user's workstation?

On their workstation, you can also try removing them from:
Start > Printers and Faxes > File > Server Properties > Drivers tab > clicck the printers and choose remove.
0
 
jbizzle979Commented:
I would make sure that the IP address that you are have given to the printer is the same as the one that the printer has assigned on the user's machine.
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now