Opening PDF from website crashes IE7, IE8, and FF
Posted on 2009-04-20
A user has a new Dell laptop with XP SP3, Adobe 9.1, and IE7. Every time he opens a PDF link from a website (I tried multiple websites and files), it crashes whatever browser he uses.
I uninstalled and reinstalled Adobe Reader, disabled add-ons. installed IE8, reset all IE settings, did all Windows updates, and installed Firefox 3.0.8.
Event log shows EventID: 1000 and Source: Application Error when crashing from IE8.
Any ideas would be greatly appreciated!