Dell Video Driver Error

Posted on 2009-04-20
Last Modified: 2013-11-17
I have a laptop Dell XPS M1210 that Blue Screens on boot up.  The blue screen is due to a video card driver.  I can unload the drivers in safe mode. Reboot the computer, the computer boots fine.  Then I reinstall the drivers, with no problem.  Once the driver is loaded the monitor reboots just fine.  On the Second reboot after the driver is installed it blue screens again.  Any ideas how to stop the blue screens
Question by:iFrog
    LVL 6

    Accepted Solution

    Is your computer using onboard video or a graphics card?

    From the description it sounds like your video card is having hardware failure problems.  It works when it uses a VGA driver which does not really use the full capability of the video card.  Then you load the full drivers it uses all of the capabilities and blue screens.  Probably hardware failure.  Can you try putting in a dedicated PCI, PCIe, or AGP video card (or try a different one) and see what happens?
    LVL 6

    Expert Comment

    Oops missed that this was a laptop.  My answer is still the same about hardware failure though that is what it sounds like unfortunately...
    LVL 6

    Expert Comment

    However, you can try manually removing the old driver before loading the new one.  Sometimes that can cause issues.

    You can use Driver Cleaner to uninstall the drivers.  I have never tried it but saw that it was recommended on another forum:

    Author Comment

    I did try manually removing the driver.  I think its a hardware issue.  I just want confirmation that it is not something wild I was not thinking of.

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