Exchange 2007 OAB sync issues with outlook 2003 sp3

Posted on 2009-04-20
Last Modified: 2012-05-06
We are running exchange 2007 and are having sync issues with outlook 2003 sp3.  We get the message
11:21:50 Microsoft Exchange offline address book
11:21:50       0X80190194
when trying to sync the OAB.  The clients using outlook 2007 work fine.  We are not using the public folder distribution for OAB, only the web based distribution and have the Outlook 2003 SP2 or later(Version 4) box checked under the OAB properties.  If I check the public folder distribution, the outlook 2003 SP3 clients will work, but I read Outlook 2003 SP2 or higher does not need to use the public folders to download the OAB.
Question by:bnussbaum

    Author Comment

    The error code isn't was stated before it had the error code 0x8004010f
    LVL 65

    Expert Comment

    What you read was incorrect. Where did you read that? Was it on

    The only version of Outlook that supports web distribution is Outlook 2007. If you are using Outlook 2003 then you must use Public Folder distribution, either instead of or as well as Web Distribution.


    Author Comment

    When we installed a new offline address book to replace our old one, it said that unless you were using microsoft outlook sp2 or earlier, you do not need to checkmark the public folder distribution.
    LVL 65

    Accepted Solution

    Where did you read that?
    It isn't clear.
    Wherever you read it, you have misinterpreted the setting - if you have Outlook 2003 you must use Public Folder distribution. End of story.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Suggested Solutions

    Email statistics and Mailbox database quotas You might have an interest in attaining information such as mailbox details, mailbox statistics and mailbox database details from Exchange server. At that point, knowing how to retrieve this information …
    Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
    This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now