Office won't activate

Posted on 2009-04-20
Last Modified: 2012-05-06
I have an issue with my office 2007.  I installed it and when it asked me to activate I said that I wanted to use the phone but the window never pops up nor do I get an error window.  I can't use the internet activation because I have used it once on a different machine.  I have removed it from the other and am only going to use it on this machine.  If anyone has any ideas that would be great.  I have removed office and reinstalled it twice now.  NO LUCK.
Question by:fasse
    LVL 23

    Expert Comment


    How are you doing?

    Do you have a trial version? Is that what you are trying to install?

    This link should show you a way or two around it so that you can phone register:

    Also, here is the MS help and you can contact them directly via this site:

    Hope this helps,

    Author Comment

    Not a trial.  It is a full enterprise version.  When when I click on active by phone the screen disappears and nothing happens.  And when I click us internet it says that it has already been activated.  So I am at a lose.  I have tried resetting the registry key and all that stuff still the same problem.
    LVL 1

    Accepted Solution

    I just fixed this error following this procedure:

    It was a corrupt opa12.dat file.  

    Good luck,


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