I have a user that has a hosted email exchange account. Normally she accesses her email vial OL 2003 from a dedicated PC. Recently she's started covering two separate desks and for work-flow reasons the desks are physically separated (and need to remain that way). For a number of reasons she prefers to access her email vial OL and *not* via a browser.
I asked our hosted exchange tech support how to set up a second instance of OL 2003 (on a separate PC at the 2nd desk) and they advised against it suggesting that two instances of OL accessing the same exchange account could cause "possible corruptions of the OST files".
I'm pretty certain that there should be a way to accomplish the "1-exchange-email-account-on-2-PCs" routine but I'm not certain of the specifics. Some questions, please:
Should both instances of OL be configured in the cache mode?
Is there a way that both instances of OL can be kept in-sync with each other (same sent messages, same folders, etc.)?
Will there be problems if this user keeps BOTH instances of OL open at the same time?
Any other specific set-up recommendations/suggestions would be sincerely appreciated!
Thanks in advance.