[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Set Password and Lock Handheld

Posted on 2009-04-21
1
Medium Priority
?
580 Views
Last Modified: 2012-08-13
Hi All,

I needed to stop a user using their blackberry and instead of "erase data and disable hand held" i chose "Set Password and Lock Handheld"

I tested it on my own device first and got the desired result, a blackberry that they cannot log into. A dialog is shown asking Unlock, make an emergency call.

The problem is now the device (mine) prompts me every time to enter the password - i guess i assumed that the password was a one time deal.

BES version 4.1.4.17 and my question is how do I make the blackberry stop asking for the password now?

Thanks

Aalborg
0
Comment
Question by:AI-SYD
1 Comment
 
LVL 26

Accepted Solution

by:
Gary Cutri earned 2000 total points
ID: 24191892
Hi, to remove the password it has to be done manually on the device.  On new devices this is done via Options > Password > Change Password to Disabled.  On older devices it is done via Options > Security Options > General Settings > Change Password to Disabled.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are various sources that I've used for this process and I've used it many times and adapted it with my own findings. This process is not meant to be a definitive troubleshooting guide for BlackBerry installation. That needs to be handled elsew…
Blackberry is the key service used in the corporate world to enable Email on mobile. As it is a business critical solution, issues related to Blackberry are taken up with high priority.  When I start working on a Blackberry issue related with mail d…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question