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Activesync for Exchange only syncs the Administrator account

Posted on 2009-04-21
Medium Priority
Last Modified: 2012-06-27
I have a Server 2003 running exchange 2003 with the latest SP, When we set up any smart phone it will only sync the administrator account. I have it set up with the user name yet it syncs the administrator mailbox.
Somehow we have something crossed but it isn't readily obvious.
Question by:chrisdufala
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LVL 65

Expert Comment

ID: 24194588
Sounds like a user account has been hard coded in one of the virtual directory settings.
Does OWA work correctly?


Author Comment

ID: 24195299
OWA does work correctly. Very odd.
LVL 65

Accepted Solution

Mestha earned 2000 total points
ID: 24195842
I would start by resetting the virtual directories.

And ensure that the anonymous account on the server on the default web site hasn't been changed to the Administrator account.


Author Comment

ID: 24256691
We are going to try this today. Thanks for the suggestions

Author Closing Comment

ID: 31572697
This helped. We had to reset all permissions too and reboot, once we did this things were working again with the Active Sync

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