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Activesync for Exchange only syncs the Administrator account

Posted on 2009-04-21
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Last Modified: 2012-06-27
I have a Server 2003 running exchange 2003 with the latest SP, When we set up any smart phone it will only sync the administrator account. I have it set up with the user name yet it syncs the administrator mailbox.
Somehow we have something crossed but it isn't readily obvious.
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Question by:chrisdufala
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Expert Comment

by:Mestha
ID: 24194588
Sounds like a user account has been hard coded in one of the virtual directory settings.
Does OWA work correctly?

Simon.
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Author Comment

by:chrisdufala
ID: 24195299
OWA does work correctly. Very odd.
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Accepted Solution

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Mestha earned 2000 total points
ID: 24195842
I would start by resetting the virtual directories.
http://support.microsoft.com/default.aspx?kbid=883380

And ensure that the anonymous account on the server on the default web site hasn't been changed to the Administrator account.

Simon.
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Author Comment

by:chrisdufala
ID: 24256691
We are going to try this today. Thanks for the suggestions
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Author Closing Comment

by:chrisdufala
ID: 31572697
This helped. We had to reset all permissions too and reboot, once we did this things were working again with the Active Sync
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