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windows XP Home Ipconfig

I am working on a computer that has windows XP home that will not connect to the network, if I run IPconfig I get the following error An internal error occured, this request is not supported, unable to query host name.  I checked to make sure that the machine name and the registry keys match, I copied a new TCPIP.sys file to the machine.  I ran stinger to check for virus and found 1 trojan horse....any more IDEAS.  I have looked at information on Experts-Exchange as well as googled the error but so far no luck in correcting this issue, All help will be greatly appreciated.
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jss1199

from a command prompt, run the below command to reset the Windows XP TCP stack and restart.  Run IPconfig once the system is back up and advise.

netsh int ip reset c:\resetlog.txt

Regards,
jss1199
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command ran OK same error when running IP config
 
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jss1199

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Thanks will do
 
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I ran everything I could ,,,,had to reinstall from scratch
Ok, thanks for informing us.