reinintialize the client side cache

Posted on 2009-04-21
Last Modified: 2012-05-06
    After some server problems the other day, a number of my clients are getting an error trying to open or save anything to thier redireccted My Documents folder.  The error, (0x800710fe) is a known issue and the resuloution is reinitializing the client side cache following directions in this article  The problem is that I create the registry key as directed and nothing happens.  I reboot the machine and log in as the user and nothing, no sync, and the registry key which should be deleted is still there.  Any ideas as to what I could be missing?
Question by:mybrainhertz
    LVL 23

    Assisted Solution

    Try rebuild the user profile.
    LVL 3

    Assisted Solution

    I've had similar issues and the only way I've been able to resolve this was to do the following:

    1. Open Windows Explorer
    2. Go to Tools --> Folder Options --> Offline files
    3. Deselect  "enable offline files"
    4. Reboot and delete the c:\windows\csc folder
    5. Re-enable offline files

    Unfortunately, you'll need to fully resync your offline folders again but at least it will be fresh.


    Accepted Solution

    Thanks for the responses.  The solution was to fail the cluster back to original node.  

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