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mybrainhertz

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reinintialize the client side cache

    After some server problems the other day, a number of my clients are getting an error trying to open or save anything to thier redireccted My Documents folder.  The error, (0x800710fe) is a known issue and the resuloution is reinitializing the client side cache following directions in this article http://support.microsoft.com/kb/230738.  The problem is that I create the registry key as directed and nothing happens.  I reboot the machine and log in as the user and nothing, no sync, and the registry key which should be deleted is still there.  Any ideas as to what I could be missing?
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