RichardTatlow
asked on
OUTLOOK 2007 embedded images do not display
I have a brand new PC with Vista Ultimate and Microsoft office 2007 which has been in use with OUTLOOK 2007 for 3 days. Emails containing embedded images in HTML format do not display the image - only a red cross plus "This is the alternative text for....". The same email sent to OUTLOOK 2003 running under XP displays correctly. None of the OUTLOOK 2007 settings switches that I can find make any difference and downloaded images accessed through URL links display correctly.
The attached email file source code includes references to the file:
<v:imagedata src="knsample_files/image0 01.jpg" o:title="kn"/>
</v:shape><![endif]--><![i f !vml]><img width=417 height=118
src="cid:150770-2200942211 3503623411 @13071999"
I have seen a comment somewhere that the OUTLOOK 2007 editor does not recognise forward slashes (/) ? However the cid source reference has no such characters.
Any ideas anyone ?
email.txt
The attached email file source code includes references to the file:
<v:imagedata src="knsample_files/image0
</v:shape><![endif]--><![i
src="cid:150770-2200942211
I have seen a comment somewhere that the OUTLOOK 2007 editor does not recognise forward slashes (/) ? However the cid source reference has no such characters.
Any ideas anyone ?
email.txt
ASKER
Hello war1
Thanks for the advice.
Option 1: no effect because this refers to downloaded images and mine are embedded
Option 2: I checked the registry and ran the Outlook Temp Cleaner program which confirmed the Temporary File folder name (7H6NRSGM rather than your X30MWG3N) but when I opened it said it was empty - I emptied it again anyway, but this has made no difference.
Richard
Thanks for the advice.
Option 1: no effect because this refers to downloaded images and mine are embedded
Option 2: I checked the registry and ran the Outlook Temp Cleaner program which confirmed the Temporary File folder name (7H6NRSGM rather than your X30MWG3N) but when I opened it said it was empty - I emptied it again anyway, but this has made no difference.
Richard
ASKER CERTIFIED SOLUTION
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1. Outlook blocks images. Here is how to unblock them
http://office.microsoft.com/en-us/outlook/HP010859521033.aspx
2. The Outlook folder where images open may be full. Clear the files from Outlook cache folder OLKxx. This folder is difficult to access. Here is a way to access the folder and files
http://www.outlook-tips.net/archives/2003/20030828.htm
In Vista, the Secure Temp folder is located at C:\Users\\AppData\Local\Te
Outlook Temp Cleaner to find and clean OLK folder
http://www.howto-outlook.com/products/outlooktempcleaner.htm
Hope this helps!
war1