Win2k3 SP2 "Grey Screen Freeze" at log in, Must Hard Reset

Two of our Dell PowerEdge 2650's with Windows Server 2003 SP2 EE are experiencing this issue (usually after windows update reboots the computer overnight).

I am unable to RDC, remote manage, or connect to any file shares, however, i can ping the server.  When I walk up to the server console I find it at a grey screen where i am able to move the mouse, however any keyboard input is ignored.  At this point i must reboot the server and then everything is fine.




What i've checked on each server:
-Event Logs
-lsass.exe is still present on both machines
-Checked my antivirus logs and lsass.exe was never touched
-Ran chkdsk and sfc /scannow

I've even converted on of the servers to a virtual machine and the same issue is occurring.  Anyone have any ideas here?
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braker15Asked:
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ChiefITConnect With a Mentor Commented:
I have seen this a couple times and still haven't come up with the right answer. Some of these have been accepted answers and maybe this will help you out.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_23790936.html?sfQueryTermInfo=1+10+chiefit+grei+screen

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_23558267.html?sfQueryTermInfo=1+10+chiefit+grei+screen

It sounds like you have done your homework on this issue and have probably already run into these potential fixes before.
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Darius GhassemCommented:
Do you have APC Powerchute loaded?
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braker15Author Commented:
dariusg:
No, APC Powerchute is not loaded
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braker15Author Commented:
There are about 10 other servers in the same rack, all the exact same model with the same O/S that aren't experiencing this issue.
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braker15Author Commented:
Is there a way I can log the windows boot so that I could debut it?
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Darius GhassemCommented:
Go through MSconfig and disable services to see if this helps the boot then you can check one by one to see exactly which one is causing the issue.
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braker15Author Commented:
I've seen those posts already and they are for people who ALWAYS experience the issue.  I only periodically see the issue (I appreciate the response though).

I've formatted one of the computers and it hasn't had the issue.

Interestingly enough i converted the machine to a virtual one before the format and every once in a while it would hang at that grey screen.

.... that's just messed up
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braker15Author Commented:
thanks... ended up formatting all servers that had the issue... what a waste
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