Windows 2008 Server Shares stop responding

Posted on 2009-04-21
Last Modified: 2012-05-11

I have a new IBM 3650 X series server and have installed Windows 2008 Standard Edition.  I am using this server as a file server with department and user shares.  For no reason - out of the blue - not consistent at all - seem like when it feels - it stops sharing.  Sometimes once a day - sometimes twice - sometimes not at all.  Frustrating grrrrrrrrr.

I have tried disabling Symantec Antivirus Corporate Version 10.2 - no difference.  Restarting services when it stops sharing, but nothing seems to work. There are no clues in the event viewer.  Any help with this problem would be greatly appreciated.
Question by:kinggirl
    LVL 58

    Accepted Solution


    Remove the anti-virus fully from the system; disabling it is not enough, as the software still has its hooks in the system.

    If possible, use Symantec's CleanWipe software to ensure all traces of it are fully removed. Symantec Anti-Virus packages are notorious for causing problems with Server 2008 and its file sharing functionality.

    Also disable TCP and IP Checksum Offload on the NIC card, and ensure you have the latest version of the NIC card drivers installed.


    Author Comment

    I have taken your advise and have removed Symantec as well as disabled the Checksum Offload on the Nic.  I will monitor for a couple of days and hopefully all will be good.
    Thank you so much for your quick response.

    Author Comment

    Thank you for your response.

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