asked on

Unable to use HDMI to HDMI in Studio 435MT.

Config :

Studio XPS 435mt
ATI Radeon 3650 256 MB Video Card (1 card only)
Windows Home Premium 32-bit

Unable to use HDMI to HDMI in Studio 435MT.

Steps done:

1)Customer is having 32 Panasonic Monitor its working fine with other computer.
2)Customer trying to use DVI to DVI is working fine where if she start to use HDMI to HDMI its giving error 0033.
3)ATI driver is upto date
4)Changed the Display Options Manager in Catalyst 1080i & 720p still not working.
5)When error message comes System power led is (Solid White LED & TV Green Solid LED)
6)Tried with 3 different cables still not working.
7)Tried to change with different Resolution still not working.
8)Enabled Secondary Display Device
9)Set the Video Aspect Ratio (Click Theater mode - Scale to Full Screen)
10) Added 1080i mode to the Displays Manager Force Button
11) Added 720p mode to the Displays Manager Force Button

Note : Followed PDF as attached , no go ..

Pl advise

Kiran T.J MCP | DCSE | MCSE|A+

HDTV-Setup-Guide.pdf

GreatGerm

Have you tried the computer with a different HDMI monitor? Seems like it could be a fault in the card itself.

KIRANTJ

ASKER

No Options to try the same, however Monitor tried on difft system - works gr8
Not sure the what the error 0033 relates to, pl advise

Callandor

Have you tried the HDMI port on the Panasonic with another HDMI source? Have you tried a different video card in place of the 3650?

KIRANTJ

ASKER

Yes, HDMI Port on the Panasonic Monitor tried with anothe HDMI Source like for Eg : a Portable with HDMI, we were able to project it well without any problem .

Since it is a Home computer, no option to try with different video card ..
If you could advise the source of the error 0033 , may be we can draw a solution

Callandor

Also, are you booting the machine with the Panasonic connected via HDMI and turned on? The HDMI port on the video card may not be activated unless it detects a device connected to it. Likewise, the Panasonic may not activate the HDMI input unless it detects something is connected to it.

KIRANTJ

ASKER

yes, so in this case, I will allow the sys to boot up without monitor, then will reconnect for it to force detect the display.

Is this normal behaviour of HDMI ??

GreatGerm

It isn't an issue of HDMI activating or not since it's always activated, but it does allow for bidirectional device communication so instead of showing snow or a blue screen it can give smart messaging (i.e. "no device connected"). Once you have the devices connected and powered on they should work fine. I'm still leaning towards a bad card.

ASKER CERTIFIED SOLUTION

Callandor

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GreatGerm

Digging further in your link Callandor gives this one which might be similarly sourced since it is also an ATI card: http://thydzik.com/hdmion-a-solution-to-loss-of-dvi-video-epid-signal-on-hd-tvs/

KIRANTJ

ASKER

Hi Team,
Thanks for the info, will take your word and, will try to borrow a difft card and check it tomorrow,
will keep you all updated.

Please expect a reply from my side by 7:30 a.m EDT (Florida Timings) ..

Rgds

KIRANTJ

ASKER

Still arranging an alternative Video card, will keep you updated..

rgds

KIRANTJ

ASKER

Replaced the Video Card, got the issue fixed, works gr8 now..

Thanks all

Callandor

Both GreatGerm and I suggested the problem could be the card.

KIRANTJ

ASKER

THANKS