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Blackberry emails have = signs in the message

Posted on 2009-04-21
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Last Modified: 2012-08-13
I am getting more and more emails with the equal sign all mixed up in text in my email folder.
=
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Question by:calitech
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LVL 26

Expert Comment

by:Gary Cutri
ID: 24200609
Hi, are you saying when you receive emails on your BlackBerry the body of the email contains equal signs? Also is that happening for all emails or only select emails (e.g. from a particular user or all emails from your company).
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Author Comment

by:calitech
ID: 24201281
Yes it is in the body of the email and no it isn't from a particular user. Also, it doesn't happen to every email, maybe 3 emails a day.
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LVL 26

Expert Comment

by:Gary Cutri
ID: 24205228
This is normally a formatting issue of email being sent to the BB user.  As this is happening from mixed users first try resending the service books to this users device.
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Author Comment

by:calitech
ID: 24206340
How do I do that if it isn't on an enterprise server? do I need to call the cell provider?
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Accepted Solution

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Gary Cutri earned 2000 total points
ID: 24207624
When you are on BIS you can either log onto the BlackBerry Web Client or via Email Settings on the device and resend them.  If you get stuck the carrier helpdesk should also be able to do this for you.
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Author Closing Comment

by:calitech
ID: 31573032
thanks
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