Is there a registry fix or some other automated way to prevent a Popup Blocker from blocking CRM from going Offline?
In Dynamics CRM 4.0 Outlook Client, I run into users that have issues "going offline". When I run the CRM Diag tool, it says that a popup blocker is blocking CRM. When I allow the tool to "Fix" it, everything works fine; however, a few days later, the user runs into the same issue.
Is there a fix for this or some work around?
Is there a fix for this or some work around?
ASKER
I have installed the latest rollups and still have the issue. Are you aware of a server side way to disable the pop-up blocker for all workstations?
have you installed google tool bar.
regards
Rakesh
regards
Rakesh
ASKER
No
ASKER CERTIFIED SOLUTION
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You may want to start by making sure you have installed the lastest update rollup on by the CRM server and the user machines. You can download it here:
http://www.microsoft.com/d
After doing that and rebooting server and user machines, test to see if the problem(s) still exist. This often fixes many of the go offline problems with Outlook.
If you're still having problems with the pop ups, then try to manually disable them on each user's browser.
If, after that, you're still having problems, then post another message and we'll look a little further into the problem.