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Vmware Converter and Volume Shadow Copy Service

I keep getting the following error on 2 different server 2003 enterprise R2 edition servers when I try to run the vmware Converter on them.

These servers are currently virtual servers that are running under the old free VMware server 1.0.8 and I am trying to move them onto an esx 3.5 server. if I simply copy the servers over I get all kinds of errors regarding the drive paths. so I am trying to bring them over using the vmware converter but it keeps failing with the error below and I can't figure out why.

"Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers.  Please check to see that the Event Service and Volume Shadow Copy Service are operating properly."

2 Solutions
Have you tried shutting down the virtuals and importing?
65td has a valid point.Try shutting down the VMs and then try to do a cold migration.
Paul SolovyovskySenior IT AdvisorCommented:
Make sure that you don't have any errors with your VSS.  You can do this with in cmd prompt by typing "vssadmin list writers"  Report back and let us know.

You also may want to try installing the agent within the guest OS if you haven't done so already.

Also make sure that you're using vConverter 4.0 Standalone, the new version has many improvements.
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mattolanAuthor Commented:
I am using the Converter 4.0 Standalone. and if I run a vssadmin list writers on either machine the command runs but it doesn't have any writers listed.

not sure how to install the agent within the OS, it does seem to install fine from converter

by cold migration /importing are you refering to using converter and selecting a source typ of "vmware workstation or other vmware virtual machine"? becuase I did try this but it gives me an error. I can't remember what the error is off hand but I will try it again and post the error here.
Paul SolovyovskySenior IT AdvisorCommented:
You can install the vConverter within the guest OS or from a different machine.  If you're doing it from a different machine try installing it within the OS itself.

If you are not showing any VSS Writers than there may be an issue on the OS.  Check to see if you have Volume Shadow Copy Service running, if not start it and try again
mattolanAuthor Commented:
I installed vConverter onto a different machine. the windows server 2003 box that the VM's in question are on and offline conversion seems to be working. It is running and will complete in a few hours. I will let you know if this works. I tried to do an offline conversion before but from a remote computer and it was failing so maybe it had to do with the fact that it was remote?

will post back the results
mattolanAuthor Commented:
The Cold import worked, but I had to install converter directly onto the machine that the vm's where residing on. I could not get it to work remotely it kept giving me an error regarding the hard drives on vm's

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