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Exchange 2003 - Front End Server - two mailbox servers - OWA - one server displays fine, the other not

Posted on 2009-04-21
Medium Priority
Last Modified: 2012-05-06
Issue:  I am migrating from one Exchange 2003 SP2 server to another (retiring hardware on "old" server as it is at the end of it's support life - this server is "EXCH1").  I have built a new mailbox server ("EXCH2" - exchange 2003 Sp2) and have migrated a few test user's mailboxes over.  To ease the transition, I have installed an Exchange 2003 Sp2 Front End server ("EXCH-FE") to allow for users to continue to hit OWA during the migration.
When I log into OWA on the EXCH-FE server, any user that is on the "EXCH2" server works fine.  Any user that is on the EXCH1 (the old one) gets a partially loaded OWA page - that looks a little like OWA in a basic browser (like Safari or Firefox) - it is ugly and doesn't load.  Please see screenshot below.
I am running two Windows 2003 R2 Sp2 domain controllers.  The EXCH1 server is Windows 2003 Sp2 and the other two Exchange servers are 2003 R2 Sp2.
all are at the same patch level.

Also- for the mailbox that is not loading correctly, i have this in the event viewer:  thanks
Source EXCDO
Event ID 8263
The recurring appointment expansion in mailbox Joe User has taken too long.  some recurring appointment instances may not be visible at this time.  to ensure that the calendar view is correct, please refresh the calendar view in Microsoft Outlook Web Access.

Question by:Briguy_572
LVL 65

Accepted Solution

Mestha earned 2000 total points
ID: 24202990
That normally means an authentication or version mismatch somewhere.
I suspect authentication. The fastest way to resolve that is to reset the virtual directories.

Takes about five minutes to do.


Author Comment

ID: 24213389
it ended  up being a mixture of permissions and Exchange patch level. thanks.

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