Exchange 2003 - Front End Server - two mailbox servers - OWA - one server displays fine, the other not

Posted on 2009-04-21
Last Modified: 2012-05-06
Issue:  I am migrating from one Exchange 2003 SP2 server to another (retiring hardware on "old" server as it is at the end of it's support life - this server is "EXCH1").  I have built a new mailbox server ("EXCH2" - exchange 2003 Sp2) and have migrated a few test user's mailboxes over.  To ease the transition, I have installed an Exchange 2003 Sp2 Front End server ("EXCH-FE") to allow for users to continue to hit OWA during the migration.
When I log into OWA on the EXCH-FE server, any user that is on the "EXCH2" server works fine.  Any user that is on the EXCH1 (the old one) gets a partially loaded OWA page - that looks a little like OWA in a basic browser (like Safari or Firefox) - it is ugly and doesn't load.  Please see screenshot below.
I am running two Windows 2003 R2 Sp2 domain controllers.  The EXCH1 server is Windows 2003 Sp2 and the other two Exchange servers are 2003 R2 Sp2.
all are at the same patch level.

Also- for the mailbox that is not loading correctly, i have this in the event viewer:  thanks
Source EXCDO
Event ID 8263
The recurring appointment expansion in mailbox Joe User has taken too long.  some recurring appointment instances may not be visible at this time.  to ensure that the calendar view is correct, please refresh the calendar view in Microsoft Outlook Web Access.

Question by:Briguy_572
    LVL 65

    Accepted Solution

    That normally means an authentication or version mismatch somewhere.
    I suspect authentication. The fastest way to resolve that is to reset the virtual directories.

    Takes about five minutes to do.

    LVL 2

    Author Comment

    it ended  up being a mixture of permissions and Exchange patch level. thanks.

    Featured Post

    Why spend so long doing email signature updates?

    Do you spend loads of your time carrying out email signature updates? Not very interesting are they? Don’t let signature updates get you down. Let Exclaimer Cloud - Signatures for Office 365 make managing email signatures a breeze.

    Join & Write a Comment

    Easy CSR creation in Exchange 2007,2010 and 2013
    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now