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setup did not find any hard disk drives installed in your computer

We have a HP Pavilion xw4300 workstation

The BIOS recognizes the hard drive (which is the original HD with the system), but when we try to install XP, we get the following error during initial CD setup:
setup did not find any hard disk drives installed in your computer

We ran the HD test in the BIOS and it was successful, no problems found.

We tried a newer hard drive and ran into the same issue.

Any suggestions?
Thanks!
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gregberry
Asked:
gregberry
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1 Solution
 
skywalker39Commented:
Hi gregberry,

I'm just couris, are the drive(s) SATA drives? If so, go into the BIOS and set it to IDE, and see if XP finds the drives then.
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gregberryAuthor Commented:
Yes, the drive is SATA.    I tried setting it to IDE, no luck there.
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gregberryAuthor Commented:
I also tried disabling legacy mode as some other threads had suggested, that also did not work.
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skywalker39Commented:
Did you or are you able to update the motherboards BIOS?
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skywalker39Commented:
Could possibly have bad cables, do you have any other cables to connect the hard drive(s) to the motherboard?
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Gary CaseRetiredCommented:
You can do one of two things:

(1)  Disable AHCI mode in the BIOS ... the XP installer should then "see" the hard drive okay;

or

(2)  Download the AHCI drivers from here (on another system): http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=471922&swItem=wk-39991-1&prodNameId=471924&swEnvOID=1093&swLang=13&taskId=135&mode=4&idx=0

and follow the instructions to create a floppy disk with the appropriate drivers XP needs to install.   When you then boot the XP CD, press F6 when prompted and it will read the drivers from the floppy -- and will then install just fine.
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Gary CaseRetiredCommented:
... Note:  If your system doesn't have a floppy drive, you'll either need to add one, or create a slipstreamed XP installation CD with the drivers incorporated.   But according to HP's specifications for that system, it has a floppy drive (not sure if that was optional or not on that model).
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skywalker39Commented:
Hi garycase,

I told him to try switching to IDE in the BIOS with resulting with no success, still XP can't find any hard drives, but can see hard drive in the BIOS.
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Gary CaseRetiredCommented:
IDE vs SATA mode is often a different BIOS setting than AHCI.   XP isn't "seeing" the hard drives in the BIOS ==> the BIOS code is ... that's an even better indication that it's simply an access mode issue that can be resolved by either using the appropriate drivers (via F6) or by switching to a mode that a native XP installation CD can see.
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skywalker39Commented:
My mistake there garycase, I shouldn't of said the actual hard drive sees it in the BIOS, I understand that the BIOS code is however I completely forgot to mention about the appropriate drivers needed. Thanks for the reminder garycase. :)
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gregberryAuthor Commented:
Downloaded the drivers to a floppy and it resolved the issue, thank you!
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