HP 750c plotter printer stops printing in middle of page gives system error 0000D8001B09A4 on display screen of printer

HP 750c plotter printer stops printing in middle of page gives system error 0000D8001B09A4 on display screen of printer.
Printer Module Number: C3196A
Please advices
jacksch4820Asked:
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walkman48Commented:
This is a firmware error.
I would start by printing the service configuration plot to determine which revision you have. I would then order the current revision.
You need to replace the firmware as a firmware ROM SIMM it is not flashable in the field as the newer ones are.
see this:  http://www.feedroller.com/Store/Service%20Manual/DESIGNJET%20700,%20750C,%20750CT,%20755CM%20Service%20Manual.pdf
look at page 59

if that dosen't fix it you will need a main PCA board to get it back up and running
Good luck
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dolomitiCommented:
hi,
HP literature reports this as a firmware error.
Have you recently made some fw-upgrade ?
Is your plotter under maintenence ?
If yes, better if you don't try to upgrade fw on a device that has fw degraded.

Are you able, restarting the printer, without enq jobs, to go in the panel
and detect the fw-level ?

bye
vic
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jacksch4820Author Commented:
HI

Did not do fw-upgrade
Is not under maintenance
Yes I can restart printer
So what must I do now?
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