maingateinc
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Changing BES administrator user password
We have a Blackberry Enterprise Server (BES) at my company that (obviously) integrates with our Exchange 2003 server. The previous admin here setup a stupid password for the BES admin user account (BESAdmin) that we use to login to the BES server to work with it. I want to change that password.
The BESAdmin account is a user in active directory. I changed the password there - but then our BES server quit talking with the Exchange server. I can only assume there is another place where those two servers authenticate to talk to one another and I would need to change the password there too and keep it consistent with the password for the user account in Active Directory. I don't know much about BES administration/functionali
Thanks
The BESAdmin account is a user in active directory. I changed the password there - but then our BES server quit talking with the Exchange server. I can only assume there is another place where those two servers authenticate to talk to one another and I would need to change the password there too and keep it consistent with the password for the user account in Active Directory. I don't know much about BES administration/functionali
Thanks
Gary Cutri
Hi, all you need to do is log onto the BES and go to Start > Run > type service.msc > press enter. Then when the services list appears double click on each service and from the Log On tab change the password (excluding the BlackBerry Attachment service). Then ensure all BlackBerry services are stopped and when you start them again the BES will resume service.
If what garycutri suggested fails it maybe that the password reset may need time to replicate to your other domain controllers or exchange server.
ASKER
Thanks gary
Can you confirm for me that the BESAdmin user account password in active directory needs to match the Services/Log On tab passwords?
I'm wondering if it's expected behavior that if I changed the AD account password without changing the Services/Log On password that BES would lose communication and stop functioning with Exchange server
Can you confirm for me that the BESAdmin user account password in active directory needs to match the Services/Log On tab passwords?
I'm wondering if it's expected behavior that if I changed the AD account password without changing the Services/Log On password that BES would lose communication and stop functioning with Exchange server
ASKER
Also - should I stop all of the Blackberry Services (except Attachments) before changing the password? Then start them once I've made the change?
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