Outlook 2003 font size changing in emails
Posted on 2009-04-22
We have a user running Windows XP SP2, Office 2000 and Outlook 2003. This issue does not happen all the time - when they send an email (could be new or a reply or forward) the text looks fine until she receives a reply back from the person or checks her sent items area. A word or two will increase in font size for no apparent reason. We have tried a new profile in Outlook, changing from HTML to rich text to plain text. We've also tried new profile's on the computer as well as swapping out computers twice. We've also had them remove the signature that they were using to see if that would help but none of the things we've tried seem to make a difference for a long time. Whenever we've tried something about a month later the issue comes back. If anyone has any suggestions, please let us know. Hopefully the attachment of an example will help.